Lisa Ackerman Location
- Chicago, IL, US
Lisa Ackerman Work
- 2025 - now Consultant @
- 2022 - now Customer Experience and Operations Consultant @ Consulting
- 2022 - now Member @
- 2022 - 2023 Vice President, Global Customer Success @
- 2021 - 2021 Vice President, Customer Operations @
- 2019 - 2020 Vice President, Customer Success @
- 2018 - 2019 Senior Vice President, Customer Success @
- 2017 - 2018 Vice President, Customer Experience @
- 2011 - 2018 Sr. Director, Customer Support @
- 2010 - 2011 Director Customer Support @ Accero Inc. (aquired by SumTotal Systems)
- 2003 - 2009 Vice President, Client Services @
- 2005 - 2007 Director, Sales Operations @ CenterPost Communications
- 2003 - 2005 Manager, Client Services @ CenterPost Communications
Lisa Ackerman Education
- Northwestern University
Lisa Ackerman Skills
- Customer Experience
- SDLC
- Salesforce.com
- Cross Functional Team
- Software as a Service Saas
- Sales Operations
- Business Development
- Business Analysis
- Resource Management
- Vendor Management
- Customer Service Management
- Process Improvement
- Strategic Planning
- Software Industry
- Program Management
- Cross Functional Team Leadership
- Change Management
- Product Management
- Customer Service
- Enterprise Software
- Business Process Improvement
- SaaS
- Project Management
- Customer Relationship Management Crm
- Customer Retention
- Start Ups
- Data Analysis
- Customer Segmentation Strategy
- Customer Experience Management
- Strategic Leadership
- Strategic Account Growth
- Onboarding
- Strategic Data Analysis
- Voice of the Customer
- Business Strategy
- Staff Development
- Business To Business B2B
- Strategic Customer Development
- Software as a Service
- Customer Relationship Management
- Business to Business
Lisa Ackerman Summary
- Lisa Ackerman, based in Chicago, IL, US, is currently a Consultant at Relocity, Inc.. Lisa Ackerman brings experience from previous roles at Consulting, CxXchange, Crownpeak and Benchmark Analytics. Lisa Ackerman holds a Northwestern University. With a robust skill set that includes Customer Experience, SDLC, Salesforce.com, Cross Functional Team, Software as a Service Saas and more. Lisa Ackerman has 2 emails and 1 mobile phone numbers on RocketReach.
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