Lisa Ackerman Email & Phone Number
Director of Customer Success @ WorkWave
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Lisa Ackerman Location
- Chicago, IL, US
Lisa Ackerman Work
- Director of Customer Success @ (July 2026 - Present)
- Member and Volunteer @ (January 2022 - Present)
- Consultant @ (November 2025 - July 2026)
- Customer Experience and Operations Advisor (July 2022 - July 2026)
- Vice President, Global Customer Success @ (April 2022 - April 2023)
- Vice President, Customer Operations @ (March 2021 - July 2021)
- Vice President, Customer Success @ (October 2019 - April 2020)
- Senior Vice President, Customer Success @ (July 2018 - September 2019)
- Vice President, Customer Experience @ (October 2017 - July 2018)
- Sr. Director, Customer Support @ (July 2011 - July 2018)
- Director Customer Support @ Accero Inc. (aquired by SumTotal Systems) (April 2010 - July 2011)
- Vice President, Client Services @ (March 2003 - November 2009)
- Director, Sales Operations @ CenterPost Communications (September 2005 - February 2007)
- Manager, Client Services @ CenterPost Communications (March 2003 - September 2005)
Lisa Ackerman Education
- Northwestern University
Bachelor of Science - BS
Lisa Ackerman Skills
- Customer Experience
- SDLC
- Salesforce.com
- Cross Functional Team
- Software as a Service Saas
- Sales Operations
- Business Development
- Business Analysis
- Resource Management
- Vendor Management
- Customer Service Management
- Process Improvement
- Strategic Planning
- Software Industry
- Program Management
- Cross Functional Team Leadership
- Change Management
- Product Management
- Customer Service
- Enterprise Software
- Business Process Improvement
- SaaS
- Project Management
- Customer Relationship Management Crm
- Customer Retention
- Start Ups
- Data Analysis
- Customer Segmentation Strategy
- Customer Experience Management
- Strategic Leadership
- Strategic Account Growth
- Onboarding
- Strategic Data Analysis
- Voice of the Customer
- Business Strategy
- Staff Development
- Business To Business B2B
- Strategic Customer Development
- Software as a Service
- Customer Relationship Management
- Business to Business
Lisa Ackerman Summary
- Lisa Ackerman, based in Chicago, IL, US, is currently a Director of Customer Success at WorkWave. Lisa Ackerman brings experience from previous roles at CxXchange, Relocity, Inc., Self-Employed and Crownpeak. Lisa Ackerman holds a Bachelor of Science - BS @ Northwestern University. With a robust skill set that includes Customer Experience, SDLC, Salesforce.com, Cross Functional Team, Software as a Service Saas and more. Lisa Ackerman has 3 emails and 4 mobile phone numbers on RocketReach.
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