iProspect, a dentsu company, is a leading global digital-first media agency. In the unbounded world, the future belongs to brands who are prepared to shape it. iProspect’s unmatched mix of media strategy, digital storytelling, and specialized audience insight sets a new standard for performance-driven brand building.
Marketers are now expected to be the architects of transformative experiences, and through a relentless focus on human-centric solutions, iProspect drives accelerated growth for some of the world's most iconic brands, including Kering, Carlsberg, Ikea, Hilton, L'Oréal, Pandora, Hugo Boss, Red Bull, LinkedIn, and Tencent.
With a dedicated team of more than 8,000 media and performance experts across 93 global markets, iProspect is steadfast in shaping the future of brand engagement and market influence through its hyper-specialized capabilities. We are built to accelerate growth that shapes the future.
Brand24 to narzdzie monitoringu internetu, które sprostao wielu naszym oczekiwaniom. Z przyjemnoci wykorzystujemy je w codziennych dziaaniach dla naszych klientów. Uywamy B24 do wychwycenia moliwych usprawnie w Obsudze Klienta. Wyniki z monitoringu blogów i forów internetowych daje nam wskazówki, gdzie moemy dziaa lepiej. Wreszcie znamy reakcje widzów na treci naszych programów telewizyjnych i stron internetowych, na które moemy natychmiast reagowa. Najwiksz zalet Brand24 jest monitoring internetu praktycznie "real time". Zapewnia to moliwo wczeniejszego wykrycia potencjalnych sytuacji kryzysowych i natychmiastowej reakcji bezporednio u róda.
Collect, analyze, and act on customer feedback with Survicate—a complete customer feedback platform.
With Survicate, teams across the org can:
👉 Measure customer satisfaction: launch CSAT & NPS surveys, analyze results with customizable dashboards and AI, easily spot trends, and act when it matters.
👉 Evaluate customer journeys: launch highly-targeted surveys that pop up exactly when you want them to, asking questions you need answers for. Exit intent, post-purchase, in-product, and more.
👉 Create perfectly-personalized content based on real customer feedback integrated with 20+ native connections, from HubSpot to Braze and Salesforce.
Besides launching multi-channel surveys and collecting feedback across sources, Survicate also makes it possible to analyze all that data like never before, with:
👉 Customizable dashboards: a flexible bird’s-eye view showing all the insights exactly how you need them to make smart decisions quickly.
👉 AI feedback analysis: automatically categorizing feedback across sources, from surveys to external review sites and sales calls, extracting what matters: insights with analyzed sentiment.
👉 AI chat: need a deeper dive? Ask AI to analyze the feedback based on your criteria. Easily compare survey results from a given quarter, feature launch, or extract only negative feedback about a specific area.
Survicate—everything you need to build a customer feedback program and close all the feedback loops.