Lingo Information

Lingo answers repeat technical support queries for manufacturers and their installer networks, using only your own documentation. We turn your manuals, service bulletins and commissioning guides into step-by-step resolutions. Your technical team reviews and approves every path before installers use it. Delivered through WhatsApp, Teams, web and email, Lingo gives installers guidance at any hour: helping them keep working without waiting for a callback. Questions the guides don’t cover go to your technical team, together with the conversation and steps already tried. New resolutions can then be reviewed, approved and added to the guides for the next installer. Installers get faster answers. Your technical team spends less time on repeat questions and more time resolving complex faults.