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Line Johansen Location
Hove, GB
Line Johansen Work
Contract Lifecycle Manager at Roche Diagnostics UK @ (June 2019 - Present)
Business Support Manager at Roche Diagnostics UK @ (January 2018 - June 2019)
Business Owner @ Image Magic Mirror (May 2017 - January 2020)
Head of Customer Centre @ Virgin Holidays (November 2015 - November 2016)
Head of the Clubcard Boost Contact Centre and IT @ (December 2011 - May 2015)
Contact Center Manager @ (July 2005 - December 2011)
Contact Centre Team Leader @ (October 2004 - July 2005)
Team Manager - European Disputes and Enquiries @ (March 1997 - May 2003)
Customer Service Executive - Scandinavian markets @ (October 1994 - March 1997)
Line Johansen Education
Brighton City College - CIPD Human Resources
CIPD (Human Services, General)
2011-2012
Line Johansen Skills
Contact Center Management
Retail
Stakeholder Management
Teamwork
Marketing Communications
E-commerce
Microsoft Office
Coaching
Customer Service
Customer Satisfaction
Strategic Planning
Analysis
Recruiting
Project Planning
Project Management
Operations Management
Team Leadership
Organizational Effectiveness
Team Management
Customer Relations
Marketing
Marketing Strategy
Performance Management
Telephony
Management
Customer Experience
Change Management
Leadership
E Commerce
Business Development
Microsoft Word
Microsoft Excel
Line Johansen Summary
Line Johansen, based in Hove, GB, is currently a Contract Lifecycle Manager at Roche Diagnostics UK at Roche. Line Johansen brings experience from previous roles at Roche, Image Magic Mirror, Virgin Holidays and Tesco PLC. Line Johansen holds a 2011 - 2012 CIPD in Human Services, General @ Brighton City College - CIPD Human Resources. With a robust skill set that includes Contact Center Management, Retail, Stakeholder Management, Teamwork, Marketing Communications and more. Line Johansen has 2 emails and 2 mobile phone numbers on RocketReach.
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