Lincoln Hanscom Email & Phone Number
Director, Technical Service Operations @ Hudson Technologies
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Lincoln Hanscom Location
- Houston, TX, US
Lincoln Hanscom Work
- Director, Technical Service Operations @ (April 2025 - Present)
- Founder, President, and Principal @ (December 2020 - Present)
- Vice President of Global Services @ (December 2022 - October 2024)
- Services Transformation Lead @ (March 2021 - November 2022)
- Member Of The Board Of Advisors @ (June 2020 - November 2022)
- Director, Customer Experience @ (January 2014 - January 2020)
- Director, Customer Experience @ (January 2011 - September 2014)
- Director, Global Services @ (June 2007 - December 2010)
- Services Director @ (August 2006 - May 2007)
- Global Service Director @ (January 2004 - August 2006)
- US Service Manager @ (April 2003 - January 2004)
- Director, Customer Service and Support @ (October 2000 - March 2003)
- Director, Worldwide Product Support @ (January 1998 - January 2000)
- Manager, Product Support Engineering @ (January 1997 - January 1998)
- Product Suppport Engineer III and IV @ (January 1996 - January 1997)
- Resident Field Service Engineer @ (August 1995 - April 1996)
- Project Manager @ (April 1993 - August 1995)
Lincoln Hanscom Education
- UNC Kenan-Flagler Business School
Certificate (Executive Leadership, Program For Management Development)
2000-2000 - nhti, concord's community college
Associates (Electronic Engineering Technology)
1990-1992
Lincoln Hanscom Skills
- Customer Experience
- Leadership
- Process Improvement
- Customer Centricity
- Customer Satisfaction
- CRM
- Strategy
- Business Process Improvement
- Program Management
- Project Management
- Customer Retention
- Telecommunications
- Sales
- Strategic Planning
- Sales Operations
- Business Strategy
- Product Management
- Call Centers
- Call Center
- Professional Services
- Customer Relationship Management (CRM)
- P&L Management
- Performance Management
- Customer Success
- Customer Engagement
- SaaS
- Management
- Cross-functional Team Leadership
- Strategic Partnerships
- Training
- Team Leadership
- Team Management
- Problem Solving
- Written Communication
- Executive Management
- Business Alliances
- Presentations
- Mentoring
- People Management
- Team Building
- Culture Change
- Strategic Thinking
- Customer Service Management
- Business Relationship Management
- Leadership Development
- Customer Service
- Customer Experience Management
- Data Analytics
- Business Operations
- Customer Service Operations
- Customer Relationship Management Crm
- Global Customer Service
- Cross Functional Team Leadership
- Field Service
- Customer Relationship Management
Lincoln Hanscom Summary
- Lincoln Hanscom, based in Houston, TX, US, is currently a Director, Technical Service Operations at Hudson Technologies. Lincoln Hanscom brings experience from previous roles at Ascension Dynamics, LLC, Industrial Physics, Nouryon and InSkill. Lincoln Hanscom holds a 2000 - 2000 Certificate in Executive Leadership, Program For Management Development @ UNC Kenan-Flagler Business School. With a robust skill set that includes Customer Experience, Leadership, Process Improvement, Customer Centricity, Customer Satisfaction and more. Lincoln Hanscom has 3 emails and 3 mobile phone numbers on RocketReach.
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