Senior Technical Account Manager @ (September 2015 - September 2018)
Senior Technical Account Manager @ (September 2014 - December 2015)
Customer Success Manager @ (January 2013 - August 2014)
Principal, Customer Success Executive @ (January 2011 - January 2013)
Senior Technical Support Engineer and DSE for Class One account @ (January 2006 - January 2011)
Oracle QA and Lead @ aQuantive/Microsoft Corp (January 2005 - January 2006)
Quality Assurance Engineer @ (January 2000 - January 2005)
Lily Chen Education
Golden Gate University
Master of Science (Computer Information Systems)
2000
University of Lancashire
Bachelor of Art (International Business)
1998
Lily Chen Skills
Account Management
Analysis
Business Intelligence
CASB
Cloud Computing
Cloud Infrastructure
Cloud Security
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Cyber Secrity
Enterprise Software
Integration
Internet Protocol Suite (TCP/IP)
Leadership
Management
Oracle
Pre-sales
Product Management
Professional Services
Program Management
Project Management
Quality Assurance
Quantitative Analytics
Quantitative Finance
Reporting & Analysis
Risk Assessment
SDLC
SaaS
Salesforce.com
Software Inventory
Software Project Management
Solution Architecture
Start-ups
Strategy
Team Management
Technical Account Management
Technical Support
Testing
Training
Troubleshooting
Vulnerability Management
Mobile Development
Requirements Analysis
Cross Functional Team
Sales
Start Ups
Web Development
Strategic Planning
Software
Go
Database Development
Microsoft Excel
Cross Functional Team Leadership
Customer Relationship Management Crm
Reporting and Analysis
Internet Protocol Suite Tcp/Ip
Pre Sales
Internet Protocol Suite
Customer Relationship Management
Lily Chen Summary
Lily Chen, based in Sunnyvale, CA, US, is currently a Technical Account Management at CrowdStrike. Lily Chen brings experience from previous roles at Malwarebytes, Oracle, Zuora and CA Technologies. Lily Chen holds a Master of Science in Computer Information Systems @ Golden Gate University. With a robust skill set that includes Account Management, Analysis, Business Intelligence, CASB, Cloud Computing and more. Lily Chen has 3 emails and 1 mobile phone numbers on RocketReach.
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