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Lilli Ecmanis Location
Sunshine Coast, QLD, AU
Lilli Ecmanis Work
Head Of Customer Service @ (March 2022 - Present)
Cafe Manager @ Cafe Nurcha (February 2021 - February 2022)
Front Of House Supervisor @ Il Vento Restaurant (June 2020 - February 2021)
Customer Service Support Executive @ Revenue To Go (November 2018 - April 2020)
Hospitality and Tourism Manager @ (August 2015 - June 2017)
Lilli Ecmanis Education
Bishop's Cleeve High School
Fine and Studio Arts
2011-2013
Lilli Ecmanis Skills
Analytical Skills
Business Insights
Coaching
Cross-functional Team Leadership
Customer Experience
Customer Journey Mapping
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Service Management
Customer Support
Employee Training
Hiring Practices
Interpersonal Skills
Interviewing
Leadership
Management
Microsoft Office
Operational Efficiency
Product Service
Public Speaking
Quality Assurance
Quality Auditing
Retention Strategies
Sales
Software as a Service (SaaS)
Start-up Support
Team Leadership
Technical Support
Lilli Ecmanis Summary
Lilli Ecmanis, based in Sunshine Coast, QLD, AU, is currently a Head Of Customer Service at BoxBrownie.com. Lilli Ecmanis brings experience from previous roles at Cafe Nurcha, Il Vento Restaurant, Revenue To Go and Wildlife Friends Foundation Thailand. Lilli Ecmanis holds a 2011 - 2013 Fine and Studio Arts @ Bishop's Cleeve High School. With a robust skill set that includes Analytical Skills, Business Insights, Coaching, Cross-functional Team Leadership, Customer Experience and more.
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