Lilac Process Automation (Pty) Ltd Information

The ‘pick it, pack it, move it, sort it, track it’ business has been built on a consistent history of engineering excellence since it was established in 2003. And having successfully installed over 200 systems, the company has become renowned as the leading supplier of advanced, automated logistics and materials handling solutions, software and services. Lilac’s success is attributed to its commitment to align with its customers’ growth, helping to improve their productivity, efficiency and accuracy of data through smart solutions in the most resource-efficient, and cost-effective way. Simply, Lilac provides hardware, software and services to warehouses, distribution centres and factories to track, trace and validate, through a cloud-based system, in order to solve customer challenges. Its customised, innovative solutions are categorised across three segments, namely; integrated solutions, service and product solutions. The full circle range of offering includes the design and manufacturing of advanced, automated hardware and software products, integrating them into the total solutions through sophisticated interfaces and related (warehouse) management and control systems, support services and building and ensuring the full operation of customers’ facilities. Automated systems supplied to the South African market often carry a high lifecycle cost due to support expertise being supplied from European or International bases. Through its global partnerships, Lilac continues to provide global standard support to its systems at an affordable cost, which balances the lifecycle cost to customers. Furthermore, the company boasts a local resource base for design, engineering, and implementation. Plus, as an obligatory and value-added service, there’s an onsite after-sales team to assist in the change management process, to ensure that the use of the system is fast-tracked to deliver a quicker return on investment.