LightWork AI Information

Around half of all property enquiries arrive when no one's there to answer, evenings, weekends, mid-viewing. UK letting and estate agents lose an estimated £119m a year to missed calls alone. Felicity is the AI front desk for property. She answers every call and email the second it lands, qualifies the lead, books the viewing and triages maintenance, 24/7, in a voice your callers trust. She resolves around 80% of enquiries on her own, and hands the other 20% to your team fully briefed. No missed leads. No 9pm leak left ringing. No Monday spent chasing the weekend. Agencies across the UK already run on Felicity. Wright Letting & Management cut response time from ~3 hours to under 15 seconds, with 57% of conversations now handled out of hours. Don't take our word for it, call Felicity yourself: https://www.lightwork.co/talk-to-felicity. Or book a 15-minute demo. ISO 27001 certified | SOC 2 audited | GDPR compliant