Lighthouse Consulting, LLC Information

CUSTOMER VALUE: Our goal is to help our customers meet their corporate goals, grow revenue, and decrease costs by delivering solutions to increase productivity and improve efficiencies. CLIENT INDUSTRY EXPERIENCE: * Telecommunications * Nonprofit * Construction * Cybersecurity * Government * Education * Fire Protection Technology * Automotive Equipment * Laser Technology / Manufacturing * Manufacturing Equipment * Medical Technology * Safety and Audit Services * Sustainability SALESFORCE CRM SERVICES: Strategy: * Executive Implementation Strategy * Solution Architect * Business Requirements to Technical Solution Mapping Platform / Sales Cloud / Service Cloud Support: * System Administration Support * Installations and Expansions * Automation and Optimizations Application Support: * Salesforce Applications: Lightning, Field Service, Salesforce Maps, Pardot * 3rd Party Applications: Docusign, Conga, Salesloft, ESRI, OwnBackup, Inspire Planner, TaskRay, Milestones PM, GridBuddy, Work Relay, Survey Monkey, Cooleaf Integration / Migration: * Integration with External Systems * Middleware Integration * Data Migration from External Systems/Sources to Salesforce Quality / Process / Reporting / Training: * Data Management, Quality, and Security * Reporting, Dashboards, and Views * Training & Documentation PROJECT & PROCESS MANAGEMENT SERVICES: Implementation: * Management of Small to Large projects * Matrix management of worldwide teams * Estimating and Scheduling expertise * Critical Path / Dependency Management * Risk Management / Lessons Learned Processes: * Project Management Office, Process Development & Optimization * Agile and Waterfall Processes * Software Development Lifecycle (SDLC) Management * Change Management, ISO, SOX Processes SYSTEMS AND APPLICATIONS: * Salesforce CRM * Salesforce PM Apps: Inspire Planner, Work Relay, TaskRay, Milestones PM * Microsoft Project, Microsoft Excel, SharePoint, PowerBI * Asana, Jira * Smartsheets * VolunteerHub