Lies Nackaerts Email & Phone Number
Director Customer Experience and Digital Engagement @ Telenet Business
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Lies Nackaerts Location
- Leuven, Flanders, BE
Lies Nackaerts Work
- Director Customer Experience and Digital Engagement @ (October 2025 - Present)
- Head of Customer Experience Toyota and Lexus Belux @ (March 2024 - September 2025)
- Lead Product Manager and Head of Customer Experience BENE @ (November 2022 - December 2023)
- Retention and Customer Experience Manager @ (April 2019 - November 2022)
- Customer Experience and Retention Manager @ (September 2017 - March 2019)
- Retention Manager @ Eni Gas & Power nv/sa (January 2017 - March 2019)
- Energy Solutions Operations Manager @ Eni Gas & Power nv/sa (May 2015 - February 2017)
- Customer Sales and Retention Process Officer @ Eni Gas & Power nv/sa (April 2012 - May 2015)
Lies Nackaerts Education
- KU Leuven
Master (Handelsingenieur)
2005-2010 - Heilige Drievuldigheidscollege 1998-2004
Lies Nackaerts Skills
- Team Management
- Strategische visie
- Marketing
- Strategisch denken
- Klantenbinding
- Teamleiderschap
- Stakeholdermanagement
- Product Management
- Service Design
- Leadership
- Product Discovery
- Value Propositions
- Customer Value Proposition
- Customer experience strategie
- Customer experience management
- Project Management
- New Business Set-up
- People Management
- Business Process Improvement
- Microsoft Excel
- Customer Satisfaction
- English
- Customer Retention
- BPMN
- Customer Journey Mapping
- Continuous Improvement
- Customer Oriented
- Customer Experience
- Management
- Dutch
- Customer Service Management
- Retail
- Retail Banking
- Visio
- Internet of Things
- Business Process
- Process Improvement
- Energy
- Partner Management
Lies Nackaerts Summary
- Lies Nackaerts, based in Leuven, Flanders, BE, is currently a Director Customer Experience and Digital Engagement at Telenet Business. Lies Nackaerts brings experience from previous roles at Toyota Belgium, DPG Media België and Eneco Belgium. Lies Nackaerts holds a 2005 - 2010 Master in Handelsingenieur @ KU Leuven. With a robust skill set that includes Team Management, Strategische visie, Marketing, Strategisch denken, Klantenbinding and more. Lies Nackaerts has 2 emails and 1 mobile phone numbers on RocketReach.
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