Liam McCarthy Email
Chief Product Owner: Contact Center Technologies @ PayPal
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Liam McCarthy Location
- Ireland
Liam McCarthy Work
- 2021 - now Chief Product Owner: Contact Center Technologies @
- 2016 - 2021 Product Manager - Workforce Optimization @
- 2010 - 2016 Global Quality Manager @
- 2006 - 2010 Prinicipal Consultant and Project Manager @ Nice Systems
- 1999 - 2006 Consultant and Project Manager @ Perfomix Technologies
- 1993 - 1999 Multiple Roles @
Liam McCarthy Education
- DCU
Masters (Operational Management)
2013 - 2015 - Technological University Dublin
Dip (Electronics)
1989 - 1992
Liam McCarthy Skills
- Leadership
- Management
- Project Management
- Program Management
- Continuous Improvement
- Quality Assurance
- Crossfunctional Team Leadership
- Quality Management
- Customer Relationship Management Crm
- Consulting
- NICE Call Recording
- Customer Satisfaction
- Business Analysis
- Team Leadership
- Speech Analytics
- Customer Surveys
- Customer Experience Management
- Operations Management
- Customer Insight
- Microsoft Excel
- Quality Of Service Qos
- Customer Analysis
- Business Process Improvement
- SQL
- Voice of the Customer Analysis
- Analytics
- Customer Relationship Management
- Quality of Service
Liam McCarthy Summary
- Liam McCarthy, based in Ireland, is currently a Chief Product Owner: Contact Center Technologies at PayPal. Liam McCarthy brings experience from previous roles at PayPal, Nice Systems and Perfomix Technologies. Liam McCarthy holds a 2013 - 2015 Masters in Operational Management @ DCU. With a robust skill set that includes Leadership, Management, Project Management, Program Management, Continuous Improvement and more. Liam McCarthy has 4 emails on RocketReach.
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