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Liam Cloake Location
Dublin, IE
Liam Cloake Work
Head Of Support @ (January 2019 - Present)
Global Head of Client Services @ (June 2015 - October 2018)
Golbal head of Client Support @ (October 2013 - June 2015)
Global Head of Quality Assurance @ (April 2011 - October 2013)
Support Manager @ (May 2008 - April 2011)
Global Head of IT and PMO @ AgCert International (November 2005 - May 2008)
Network Operations Centre Manager @ (July 2004 - September 2005)
Liam Cloake Education
National College of Ireland
Master of Business Administration (M.B.A.) (Business Administration and Management, General)
2012-2014
Rathcoole Community School 1988-1993
Technological University Dublin
(Electrical and Electronics Engineering)
Liam Cloake Skills
Agile Methodologies
SDLC
Software Project Management
Requirements Analysis
Business Analysis
Integration
Test Planning
Project Delivery
Software Development Life Cycle (SDLC)
Software Quality Assurance
Service Delivery
Change Management
Business Process Improvement
Vendor Management
Project Management
Pre-sales
Business Strategy
IT Strategy
Information Technology
Software Development
Customer Relationship Management (CRM)
Program Management
Scrum
Financial Services
Strategy
Start-ups
Product Management
Business Intelligence
Analytical Skills
Unix
Enterprise Software
Management
Team Leadership
Team Management
Customer Support
People Management
Leadership
People Development
Communication
Organizational Leadership
Leadership Development
Commercial Awareness
Performance Metrics
Customer Success
Innovation Management
Performance Management
SAP
Web Development
Service Delivery Management
Incident Management
Liam Cloake Summary
Liam Cloake, based in Dublin, IE, is currently a Head Of Support at iCabbi. Liam Cloake brings experience from previous roles at IHS Markit and Information Mosaic. Liam Cloake holds a 2012 - 2014 Master of Business Administration (M.B.A.) in Business Administration and Management, General @ National College of Ireland. With a robust skill set that includes Agile Methodologies, SDLC, Software Project Management, Requirements Analysis, Business Analysis and more. Liam Cloake has 2 emails on RocketReach.
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