Li Una's Location
Beijing, China
Li Una's Work
- Support Planner @ Microsoft
- Support Account Manager @ Microsoft
- Customer Service Manager @ Microsoft
- Customer Technology Manager @ FedEx
Li Una's Education
- University of Science and Technology Beijing
Master's degree (Automation Control)
1992 - 1995
Li Una's Skills
- IT Service Management
- Service Delivery
- SaaS
- SharePoint
- Scrum
- Vendor Management
- Team Leadership
- Service Management
- Call Centers
- Process Improvement
Li Una's Summary
Li Una, based in Beijing, China, is currently a Support Planner at Microsoft, bringing experience from previous roles at Microsoft and FedEx Express. Li Una holds a 1992 - 1995 Master's degree in Automation Control @ University of Science and Technology Beijing. With a robust skill set that includes IT Service Management, Service Delivery, SaaS, SharePoint, Scrum and more, Li Una contributes valuable insights to the industry. Li Una has 2 emails on RocketReach.
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