Lexcen Software Information

Lexcen's intuitive visualizations save you time, boost margins, improve CX & give you a competitive edge to win more business with unmatched capabilities Unlike standard platform systems, Lexcen’s unique visual tools simplify builds, speed troubleshooting, and improve customer experience, through: * Call Flow Diagram: Instantly view any call flow visually Error Detection: Auto‑detect call‑flow errors fast * Call Flow Search: Search flows by name, extension, or number * Swap Users: Find and update all references to departing users * As‑Built Docs: Export call‑flow diagrams instantly * Multi‑Site Builds: Build flows up to 4× faster with templates * Live Changes: Make visual edits or batch updates with no downtime * Greetings: Create/update greetings with multilingual TTS * Schedules: Edit schedules in a calendar view with quick holiday import Connect in Hours, Not Weeks or Months ! * Low Tech/Low Touch rapid implementation: Connect in hours, not weeks & months, with no resource impact * No Username & Passwords: Login securely using existing platform Username & Passwords, inheriting the platform roles & permissions * No Data Stored: All configurations are pushed/pulled directly from platform * No business process or workflow changes: Seamless integration into current workflow processes, not requiring any integration or changes * Cloud Native, Carrier Grade Security: Global reach with data residency controls & world class security through Azzure