Leslie Thibodeau Email & Phone Number
Vice President Customer Experience @ Imperial Brady
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Leslie Thibodeau Location
- Richmond, VA, US
Leslie Thibodeau Work
- 2025 -now Vice President Customer Experience @
- 2022 -2025 Vice President, Client Engagement Center @
- 2021 -2022 Senior Director @
- 2018 -2021 Operating Vice President, Customer Experience @
- 2016 -2018 Director, Customer Service Strategy @
- 2014 -2016 Director, Program Development, Strategic Solutions; Corporate Operations @
- 2013 -2014 Manager, Program Management, Corporate Operations @
- 2011 -2013 Manager, Durable Business Processes, Innovation and Strategy; Information Services and Operations @
- 2007 -2011 Manager, Business Systems Development, Information Systems @
- 2006 -2007 IT Project Leader @
- 2005 -2006 Application Development Analyst, IT @
- 2003 -2005 Application Support Analyst, IT @
Leslie Thibodeau Education
- James Madison University
Bachelor’s Degree (Professional Ski Instructor)
1999-2003 - Boston University
Transferred to James Madison University (Alpha Phi Sorority FYSOP (First Year Student Outreach Program)- participant and counselor)
1998-1999
Leslie Thibodeau Skills
- Program Management
- Management
- Process Improvement
- Business Process Improvement
- Business Development
- Strategy
- Strategic Planning
- Program Development
- Customer Experience
- Business Process
- Research
- Customer Engagement
- Customer Relationship Management (CRM)
- Information Technology
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- PowerPoint
- Salesforce Service Cloud
- Salesforce Community Cloud
- Cross-functional Team Leadership
- Leadership
- Training
- Customer Service
- Team Leadership
- Creative Solutions
- Public Speaking
- Professional Presentations
- Collaborative Problem Solving
- Staff Development
- Matrix Management
- Influence Without Authority
- Application Lifecycle Management
- Business Innovation
- Inspiring Teams
- Technology Development
- Technology Enabled Business Transformation
- Business Technology Optimization
- Influence At All Levels
- Cross-functional Collaborations
- Teammate Engagement
- Microsoft Outlook
- Cross Functional Team Leadership
- Customer Relationship Management Crm
- Cross Functional Collaborations
- Customer Relationship Management
Leslie Thibodeau Summary
- Leslie Thibodeau, based in Richmond, VA, US, is currently a Vice President Customer Experience at Imperial Brady. Leslie Thibodeau brings experience from previous roles at ECRI, ProfitOptics, Inc. and Owens & Minor. Leslie Thibodeau holds a 1999 - 2003 Bachelor’s Degree in Professional Ski Instructor @ James Madison University. With a robust skill set that includes Program Management, Management, Process Improvement, Business Process Improvement, Business Development and more. Leslie Thibodeau has 1 emails and 5 mobile phone numbers on RocketReach.
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