Leslie Coleman-Hafer Email & Phone Number
Global Vendor Ops: Risk, Compliance and Governance Lead @ YouTube
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Leslie Coleman-Hafer Location
- Jacksonville, FL, US
Leslie Coleman-Hafer Work
- 2022 - now Global Vendor Ops: Risk, Compliance and Governance Lead @
- 2021 - 2022 Global Support Ops: Head of Partner Governance and Compliance @
- 2018 - 2021 Global Support Ops: Global Sourcing and Solutions Program Leader @
- 2011 - 2018 Global Director Account Management @
- 2009 - 2011 Director, Operations @ Convergys
- 2004 - 2009 Sr Manager; Program Management @ Convergys
- 1998 - 2004 Customer Service Manager @
Leslie Coleman-Hafer Education
- Webster University
Masters (Business Administration)
2002 - 2004 - University of Central Florida
Bachelors (Business - Marketing)
1998 - 2000
Leslie Coleman-Hafer Skills
- Program Management
- CRM
- Project Management
- Management
- Operations Management
- Business
- Team Building
- Talent Management
- Strategy
- Process Engineering
- Customer Satisfaction
- Business Process Improvement
- Service Delivery
- Team Leadership
- Contact Centers
- Strategic Planning
- Team Management
- BPO
- Call Centers
- Outsourcing
- Vendor Management
- Performance Management
- Customer Relationship Management (CRM)
- Customer Experience
- Business Strategy
- Leadership
- P&L Management
- Process Improvement
- Microsoft Office
- Customer Relationship Management Crm
- Financial Analysis
- Offshoring
- Public Speaking
- Customer Relationship Management
Leslie Coleman-Hafer Summary
- Leslie Coleman-Hafer, based in Jacksonville, FL, US, is currently a Global Vendor Ops: Risk, Compliance and Governance Lead at YouTube. Leslie Coleman-Hafer brings experience from previous roles at Uber, Concentrix and Convergys. Leslie Coleman-Hafer holds a 2002 - 2004 Masters in Business Administration @ Webster University. With a robust skill set that includes Program Management, CRM, Project Management, Management, Operations Management and more. Leslie Coleman-Hafer has 2 emails and 1 mobile phone numbers on RocketReach.
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