Lesley Fleming Email
Contact Centre Manager @ AmicusHorizon Ltd
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Lesley Fleming Location
- Rochester, GB
Lesley Fleming Work
- 2012 -now Contact Centre Manager @
- 2007 -2012 Head of Service Delivery @
Lesley Fleming Skills
- Operations Management
- Call Center
- Change Management
- Performance Management
- Customer Experience
- Team Management
- Customer Service
- Team Building
- Strategic Planning
- Service Delivery
- Program Management
- Call Centers
- Business Process Improvement
- Coaching
- Microsoft Office
- Public Sector
- Strategy
- Contact Centers
- Microsoft Excel
- Budgets
- Leadership Development
- Microsoft Word
- Management
- Business Analysis
- Stakeholder Management
- Project Management
- Customer Satisfaction
- Outsourcing
- Contract Negotiation
- Project Planning
- Process Improvement
- Business Strategy
- Team Leadership
- Recruiting
- Employee Engagement
- Leadership
- Account Management
- Risk Management
- Performance Improvement
- CRM
- Negotiation
- Organizational Development
- Policy
- Governance
- Contract Management
- Business Planning
- Human Resources
- Culture Change
- New Business Development
- Customer Retention
- Public Speaking
- Business Development
Lesley Fleming Summary
- Lesley Fleming, based in Rochester, GB, is currently a Contact Centre Manager at AmicusHorizon. Lesley Fleming brings experience from previous roles at AmicusHorizon Group. With a robust skill set that includes Operations Management, Call Center, Change Management, Performance Management, Customer Experience and more. Lesley Fleming has 1 emails on RocketReach.
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Lesley Fleming
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