Leonel Mauricio Alba Marulanda's Location
Colombia
Leonel Mauricio Alba Marulanda's Work
- Back Office Manager @ Convergys
- Client Services Coordinator @ Convergys
- Quality Evaluator Southeast, Midwest, Southwest, and West Region -at and T Uverse and CSP @ Convergys
- Bilingual Call Center Representative @ Convergys
- Assistant Community Manager @ Eastman Kodak Company
- Commercial Sales Executive @ Notelapierdas.com
- Assistant Campus Director @ First Baptist Church of Fort Lauderdale
- Logistics Coordinator @ First Baptist Church of Fort Lauderdale
- Internship @ Universidad Jorge Tadeo Lozano
- Account Manager and Client Services Manager for at and T @ Convergys @ Convergys
Leonel Mauricio Alba Marulanda's Education
- Universidad de Los Andes
Master of Business Administration (MBA) ( Administración y gestión de empresas, general)
2010 - Universidad El Bosque
DIPLOMADO en MARKETING DIGITAL COMMUNITY MANAGEMENT ( Marketing/Marketing Management, General)
2014 - 2014 - Universidad de Los Andes
CURSO DE EFFECTIVE BRANDING AND ADVERTISING ESCUELA INTERNACIONAL DE VERANO
2010 - 2010
- Universidad Jorge Tadeo Lozano
ESPECIALIZACIÓN GERENCIA DE MERCADEO
2005 - 2006 - Universidad Jorge Tadeo Lozano
PROFESIONAL EN PUBLICIDAD ( Publicidad)
2001 - 2005 - Cambridge School New York
PREPARACIÓN PARA EL EXAMEN TOEFL E HISTORIA AMERICANA
2000 - 2000 - The Art Students League of New York
CURSOS LIBRES DE DIBUJO Y PINTURA ( Arte/Estudios artísticos, general)
2000 - 2000 - Long Island University, C.W. Post Campus
CURSO PREUNIVERSITARIO
1999 - 2000 - Manhattan College
ESPECIALIZACIÓN EN INGLES GENERAL
1998 - 1999
Leonel Mauricio Alba Marulanda's Skills
- Team Management
- Marketing
- Outsourcing
- Sales Management
- BPO
- Performance Management
- Brand Development
- Client Service Oriented
- Quality Auditing
- Subcontratación de procesos empresariales
Leonel Mauricio Alba Marulanda's Summary
Leonel Mauricio Alba Marulanda, based in Colombia, is currently a Back Office Manager at Convergys, bringing experience from previous roles at Convergys and Eastman Kodak Company. Leonel Mauricio Alba Marulanda holds a Master of Business Administration (MBA) in Administración y gestión de empresas, general @ Universidad de Los Andes. With a robust skill set that includes Team Management, Marketing, Outsourcing, Sales Management, BPO and more, Leonel Mauricio Alba Marulanda contributes valuable insights to the industry. Leonel Mauricio Alba Marulanda has 1 email on RocketReach.
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