Leonardo Silva Email & Phone Number
Head of Seller Engagement @ Shopee
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Leonardo Silva Location
- State of São Paulo, Brazil
Leonardo Silva Work
- Head of Seller Engagement @ (January 2024 - Present)
- Training and Comms Manager @ (October 2020 - January 2024)
- LATAM Sales Training Partner @ (March 2014 - August 2020)
- Global Senior Training Specialist @ (May 2011 - February 2014)
- Training and Operations Lead @ (July 2009 - March 2011)
- Global Operational Process Lead @ (July 2008 - July 2009)
- Regional Knowledge Management and Training Lead @ (October 2006 - July 2008)
- Service Desk Agent @ (September 2005 - October 2006)
- Computer Teacher @ (August 2003 - September 2004)
- English and Computer Teacher @ Destak Informática e Idiomas (May 2002 - January 2003)
Leonardo Silva Education
- Centro Universitário Fundação Santo André
Bachelor (Information Technology)
2005-2008
Leonardo Silva Skills
- Team Management
- CRM
- Microsoft Excel
- Analysis
- Call Centers
- Technical Support
- Internet Services
- Outsourcing
- Knowledge Management
- Service Delivery
- Management
- Training
- Service Desk
- Process Simulation
- Editing
- Process Improvement
- Microsoft Word
- Business Process
- Creative Strategy
- Business Process Improvement
- Customer Satisfaction
- Coaching
- Business Development
- Process Development
- Vendor Management
- Quality Assurance
- Technical Training
- Team Leadership
- Customer Service
- Employee Engagement
- Training Management
- Leadership
Leonardo Silva Summary
- Leonardo Silva, based in State of São Paulo, Brazil, is currently a Head of Seller Engagement at Shopee. Leonardo Silva brings experience from previous roles at Shopee, Facebook, PayPal and Teleperformance. Leonardo Silva holds a 2005 - 2008 Bachelor in Information Technology @ Centro Universitário Fundação Santo André. With a robust skill set that includes Team Management, CRM, Microsoft Excel, Analysis, Call Centers and more. Leonardo Silva has 2 emails and 2 mobile phone numbers on RocketReach.
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