Head and Gerente de Suporte e Operações Cloud @ (August 2024 - April 2026)
Google Cloud Platform Support Coordinator @ (April 2023 - August 2024)
Coordenador de Infraestrutura e Operações @ (April 2019 - March 2023)
Administrador de Infraestrutura de TI @ (March 2018 - April 2019)
Service Delivery e Operações @ (January 2011 - February 2018)
Help Desk Team Leader @ (February 2007 - January 2011)
Assistente de vendas @ (December 2003 - June 2006)
Vendedor e Locutor @ Bingo Campolim (July 2000 - July 2001)
Leonardo Moraes Education
Universidade de Sorocaba
Graduation (English)
2002-2005
Universidade de Sorocaba
Análise de Sistemas
Centro Universitário Facens
Master of Business Administration (Project Management)
Leonardo Moraes Skills
ANS (Acordo de nível de serviço)
Account Management
Active Directory
Arquitetura de soluções
Autonomous Maintenance
COBIT
Change Management
Cloud Computing
Cloud Operations
Computer Hardware Troubleshooting
Continuous Process Improvement
Controle de inventário
Controle financeiro
Customer Service
Data Center
Design de produtos
Digital Transformation
Elaboração de workshops
Entrega ao cliente
Expansion Strategies
Firewalls
French
Gestão de ativos de TI
Gestão de pessoas
Gestão de projetos
Gestão operacional
Google Cloud Platform (GCP)
Google Gemini
Google Workspace
HP
HP Products
HP-UX
Hands-on Technical Leadership
IT Escalation
IT Management
IT Operations
IT Outsourcing
IT Purchasing
IT Service Management
Implantação de serviços
Incident Management
Infrastructure
Inglês
Inteligência artificial
Interfaces
Internet of Things (IoT)
Knowledge Base
Liderança de equipe multifuncional
Linux
Linux System Administration
MS Project
Management
Metrics
Microservices
Microsoft Office
Monitor Mixing
Monitoramento proativo
NAS
Negotiation
Networking
Operating Efficiencies
Operating Systems
Operational Efficiency
Operations Training
Planning Budgeting & Forecasting
Problem Solving
Project Coordination
Project Planning
Red Hat Linux
Reducing Operating Costs
Relating to Clients
Resource Allocation
Retentions
Salesforce Community Cloud
Servers
Service Delivery
Service Delivery Management
Software System Analysis
Solar Energy
Sophos
Storage
Suporte administrativo
Suporte de hardware de TI
Suporte de produtos
System Deployment
Team Building
Team Leadership
Time Management
Troubleshooting
VMware ESX
VMware Infrastructure
VMware View
VMware vSphere
Vendas
Virtualization
Voir Dire
Windows
Windows Server
Zabbix
pfSense
Hp Ux
Leonardo Moraes Summary
Leonardo Moraes, based in State of São Paulo, Brazil, is currently a Customer Engineer GCP Specialist at Geoambiente - Google Cloud Premier Partner. Leonardo Moraes brings experience from previous roles at SantoDigital, Vegacon Tecnologia and Dimeso Distribuição. Leonardo Moraes holds a 2002 - 2005 Graduation in English @ Universidade de Sorocaba. With a robust skill set that includes ANS (Acordo de nível de serviço), Account Management, Active Directory, Arquitetura de soluções, Autonomous Maintenance and more. Leonardo Moraes has 2 emails on RocketReach.
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