Leonardo Hokumura Location
São Paulo, Brazil
Leonardo Hokumura Work
- 2017 - now Member @ Confraria do Empreendedor
- 2022 - now Head of Customer Success @ Desk Manager Software
- 2023 - now Head of Customer Success, Onboarding and Support @ Desk Manager Software
- 2020 - 2022 IT and Operations Consultant @ Pet Luni
- 2015 - 2020 Services Director @ Betta Global Partner
- 2012 - 2015 Engineering and Services Manager @ Betta Global Partner
- 2006 - 2010 Project Manager @ Added
Leonardo Hokumura Education
- FGV - Fundação Getulio Vargas
Master of Business Administration (MBA) (Executive MBA in Strategic Management and Economic Business)
2016 - 2017 - Instituto Brasileiro de Tecnologia Avançada - IBTA2006 - 2008
Leonardo Hokumura Skills
- Contact Center Architecture
- Contact Centre Technology
- Telecommunications Management
- IT Management
- Process Management
- ITIL Process
- PMO
- Avaya Portfolio
- Telecommunications Billing
- Project Management
Leonardo Hokumura Summary
Leonardo Hokumura, based in São Paulo, Brazil, is currently a Head of Customer Success at Desk Manager. Leonardo Hokumura brings experience from previous roles at Confraria do Empreendedor, Desk Manager, Pet Luni and Betta Global Partner. Leonardo Hokumura holds a 2016 - 2017 Master of Business Administration (MBA) in Executive MBA in Strategic Management and Economic Business @ FGV - Fundação Getulio Vargas. With a robust skill set that includes Contact Center Architecture, Contact Centre Technology, Telecommunications Management, IT Management, Process Management and more. Leonardo Hokumura has 3 emails on RocketReach.
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Leonardo Hokumura
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