Leon Dorricott Email & Phone Number
Head of BPO and International Service @ Wayfair
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Leon Dorricott Location
- Leicester, GB
Leon Dorricott Work
- 2026 -now Head of BPO and International Service @
- 2026 -now Director of BPO Operations UK and SA @
- 2026 -2026 Contact Centre Sales Consultant, Intelligent Customer Operations, Europe and APAC @
- 2024 -2025 Vice President - Contact Centre Operations @
- 2023 -2024 Director of Operations @
- 2022 -2023 Head of EU Digital Sales @
- 2019 -2022 Head of Site | Head of Operations | BPO Account Lead @
- 2018 -2019 Senior Commercial Operations Manager - Sales and Service @
- 2013 -2017 BPO Operations Director | Account Lead @ CCI Call Centres (PTY) Ltd
- 2011 -2013 Senior Customer Service Manager @
- 2008 -2011 Head of Internal Sales | Unified Communications Group @ Unified Communications Group, Vodafone Business Services
- 2003 -2008 Senior Operations Leader | Contact Centre Manager @
Leon Dorricott Education
- Derby Tertiary College
BTEC (Leisure & Tourism)
1994-1996 - Chellaston Senior School
GCSE
1989-1994
Leon Dorricott Skills
- Business Process Outsourcing (BPO)
- E-Commerce
- Senior Stakeholder Management
- Customer Experience
- Customer Service Management
- Business Strategy
- Six Sigma Green Belt
- Project Management
- Change Management
- Business
- Operations Management
- Analytical Skills
- CRM
- Contact Centers
- Call Center
- Sales Management
- Telecommunications
- SaaS
- Team Management
- Account Management
- Strategy
- B2B
- Management
- Customer Service
- Leadership
- Call Centers
- Managed Services
- Analytics
- Process Improvement
- Outsourcing
- Strategic Partnerships
- Sales Process
- Customer Satisfaction
- Team Building
- Sales Operations
- Marketing Strategy
- Sales
- Coaching
- Recruiting
- Training
- Customer Retention
- Direct Sales
- Solution Selling
- Strategic Planning
- Team Leadership
- Strategic Thinking
- Business Coaching
- Organizational Culture
- Scrum
- Executive Leadership
Leon Dorricott Summary
- Leon Dorricott, based in Leicester, GB, is currently a Head of BPO and International Service at Wayfair. Leon Dorricott brings experience from previous roles at Contact Web Ltd, Capgemini and Nutun. Leon Dorricott holds a 1994 - 1996 BTEC in Leisure & Tourism @ Derby Tertiary College. With a robust skill set that includes Business Process Outsourcing (BPO), E-Commerce, Senior Stakeholder Management, Customer Experience, Customer Service Management and more. Leon Dorricott has 4 emails and 1 mobile phone numbers on RocketReach.
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