Leon Cook Email
ServiceNow CMDB Data Architect @ FedEx
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Leon Cook Location
- England, United Kingdom
Leon Cook Work
- 2025 -now ServiceNow CMDB Data Architect @
- 2018 -2025 ServiceNow CMDB Senior Analyst @
- 2016 -2018 Senior Change Analyst @
- 2015 -2016 Change Management Analyst @
- 2014 -2015 Access Control Administrator @
- 2013 -2014 IS – Service Management Analyst @
- 2012 -2013 Global Critical Incident Manager @
- 2012 -2014 Remedy 7.6.04 Service Desk Tool Virtual Trainer @
- 2012 -2012 Global IT Service Desk Team Leader @
- 2010 -2012 Global Messaging Tier 2 Resolver BPOS-D @
- 2007 -2010 Global IT Service Desk Messaging Tier 2 @
- 2006 -2007 Outlook 2003 Migration Floor Walking Support Team Leader @
- 2006 -2006 Enhance IT Contract Specialist @
- 2003 -2006 Remote Services User Support Specialist @
- 2000 -2003 Electronic Resolution Manager @
- 1999 -2000 Technical Support Manager @
- 1996 -1999 Technical Support Manager @
- 1994 -1996 IT Services Field Support Manager @
- 1989 -1994 Postal Officer @
- 1989 -1989 Postal Assistant @
- 1987 -1989 Postal Cadet @
Leon Cook Education
- St Edmund Campion
Leon Cook Skills
- Leadership
- IT Strategy
- PowerPoint
- SAP
- Service Desk
- ITIL
- Incident Management
- Business Analysis
- Vendor Management
- Process Improvement
- Strategic Planning
- Business Process
- BMC Remedy
- Change Management
- Customer Service
- Sla
- Service Management
- Business Process Improvement
- Project Management
- Outsourcing
- Service Improvement
- IT Management
- IT Service Management
Leon Cook Summary
- Leon Cook, based in England, United Kingdom, is currently a ServiceNow CMDB Data Architect at FedEx. Leon Cook brings experience from previous roles at FedEx and TNT. Leon Cook holds a St Edmund Campion. With a robust skill set that includes Leadership, IT Strategy, PowerPoint, SAP, Service Desk and more. Leon Cook has 2 emails on RocketReach.
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