Leo Serrat Email & Phone Number
Director of Digital Corporate and Internal Communication @ Iberostar Hotels & Resorts
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Leo Serrat Location
- Palma, IB, ES
Leo Serrat Work
- 2024 -now Director of Digital Corporate and Internal Communication @
- 2023 -2025 Digital Communication Director @
- 2019 -2023 Head of Digital Comm @
- 2017 -2019 Social Media Manager @
- 2015 -2017 Banca March Contact Center Supervisor @
- 2014 -2017 Social Media Strategist @ Freelance Social Media Strategy
- 2015 -2015 Social Media Manager @
- 2011 -2014 Social Media Manager @
- 2008 -2011 Customer Service Supervisor @
- 2003 -2008 Consumer Service Manager @
- 2001 -2002 Team Coordinator @
- 2000 -2001 Customer Service agent @ AOL Spain
Leo Serrat Education
- Cerem Escuela Internacional de Negocios- Universidad Juan Carlos I
MASTER OF MARKETING DIGITAL Y COMUNICACION ON LINE ( Marketing, Marketing, Posgrado)
2014-2015 - Cencap
Técnico superior en administración de empresas hoteleras y gastronómicas ( Administración/Gestión de servicios de hostelería)
1996-1999 - Universidad de Buenos Aires
Leo Serrat Skills
- Customer Service Management
- Customer Relationship Management (CRM)
- Customer Experience
- Customer Service Training
- Social Media Marketing
- Social Media
- Spanish
- SEM
- Brand Development
- SEO
- Social Networking
- Photography
- Hootsuite
- Blogging
- Web 2.0
- Digital Marketing
- Online Marketing
- Public Relations
- Marketing Communications
- Online Advertising
- E-commerce
- Press Releases
- Digital Strategy
- WordPress
- Digital Media
- Fashion
- Copywriting
- Customer Service
- Microsoft Excel
- Facebook Fan Page Creation
- Community Management
- Recruiting
- Salesforce.com
- Microsoft Office
- Strategy
- Blogs
- Customer Satisfaction
- Marketing
- Management
- Advertising
- E Commerce
- Customer Relationship Management Crm
- Customer Relationship Management
Leo Serrat Summary
- Leo Serrat, based in Palma, IB, ES, is currently a Director of Digital Corporate and Internal Communication at Iberostar Group. Leo Serrat brings experience from previous roles at Iberostar Group and Grupo BC. Leo Serrat holds a 2014 - 2015 MASTER OF MARKETING DIGITAL Y COMUNICACION ON LINE in Marketing, Marketing, Posgrado @ Cerem Escuela Internacional de Negocios- Universidad Juan Carlos I. With a robust skill set that includes Customer Service Management, Customer Relationship Management (CRM), Customer Experience, Customer Service Training, Social Media Marketing and more. Leo Serrat has 3 emails and 1 mobile phone numbers on RocketReach.
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