If you need more lookups,
subscriptions start at $34 USD/month.
Leo Perez Location
Florida, United States
Leo Perez Work
2020 -now Customer Support Manager @
2018 -2019 Vice President - Client Services @
2016 -2018 Sr Director, Client Services @
2014 -2016 Director Customer Care @
2013 -2014 Technical Support Manager @
2011 -2013 Clinical Support Center Management @
1995 -2010 Executive Director of Customer Support and Operations @
2003 -2007 Director Of Customer Support - Pharmacy Software and EDI Services @
2000 -2003 Director of Implementation and Customer Support and Operations @ TechRx formally NDCHealth
Leo Perez Education
Texas State University
BA (Education)
1976-1980
University of Texas at Brownsville
ME (School Administration)
Leo Perez Skills
Communication
Call Routing
Queue Management
Contact Center Management
Confidentiality
Process Improvement
Management
Account Management
Call Centers
Healthcare
Business Process Improvement
Strategic Planning
Project Management
Customer Satisfaction
Technical Support
Healthcare Information Technology
Six Sigma
Budgets
Change Management
Resource Management
Key Performance Indicators
Vendor Management
CRM
SLA
Agile Project Management
IT Service Management
ITIL
Salesforce.com
EMR
Enterprise Software
MS Project
Team Building
Customer Service
Team Leadership
Training
Cross-functional Team Leadership
Client Services
Business Relationship Management
Metrics Reporting
Infrastructure Management
Implementation Services
Cisco Call Manager
Avaya Call Management System
Agile Leadership
Call Center
Home Health Care
KPI
IVR
Home Health Agencies
Kaseya
Avaya
Home Care
Analysis
Software Documentation
Product Management
Strategy
Networking
Sales
Troubleshooting
EHR
Visio
Clinical Research
Cross Functional Team Leadership
Leo Perez Summary
Leo Perez, based in Florida, United States, is currently a Customer Support Manager at Great HealthWorks. Leo Perez brings experience from previous roles at Onshore Outsourcing and KaVo Kerr. Leo Perez holds a 1976 - 1980 BA in Education @ Texas State University. With a robust skill set that includes Communication, Call Routing, Queue Management, Contact Center Management, Confidentiality and more. Leo Perez has 2 emails and 3 mobile phone numbers on RocketReach.
Looking for a different Leo Perez?
Find contact details for 700 million professionals.