Leo Lai Email

Consumer Operations Manager @ Chubb

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Leo Lai's Location

Hong Kong

Leo Lai's Work

Consumer Operations Manager @ Chubb
Deputy Call Centre Manager (HKG) and Acting Quality Assurance Manage (Regional) @ HKT
Call Center Manger (Beijing Center) @ HKT

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Team Leader - Marco Polo Club and Asiamiles Service Centre @ HKT Teleservices
Member Services Executive - Marco Polo Club and Asiamiles Service Centre @ HKT Teleservices
Customer Relations Executive @ Peoples Telephone Co Ltd

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Leo Lai's Education

Coventry University

Leo Lai's Skills

Negotiation
Problem Solving
Complaint Handling

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Customer Relations
Call Center
Coaching
Team Leadership
People Management
Operations Management
Customer Satisfaction

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Leo Lai's Summary

Leo Lai, based in Hong Kong, is currently a Consumer Operations Manager at 美商安達保險集團, bringing experience from previous roles at HKT, PCCW Teleservices and PCCW. Leo Lai holds a Coventry University. With a robust skill set that includes Negotiation, Problem Solving, Complaint Handling, Customer Relations, Call Center and more, Leo Lai contributes valuable insights to the industry. Leo Lai has 1 email on RocketReach.

Leo Lai Email Address

Found 1 email address listing:

@gmail.com

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