Leo Daly Email & Phone Number

Service Management, ITSM Governance @ Merck

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Leo Daly Location

New York, NY, US

Leo Daly Work

2022 -now Service Management, ITSM Governance @
2019 -2022 Senior Customer Success Manager @
2016 -2018 Technical Operations Specialist @ Peninsula Technology Solutions
2014 -2015 Senior Consultant @ Minardi Consulting Group
2002 -2014 Technology Manager and Service Delivery Manager @

Leo Daly Education

Saint Peter's University
Bachelor's degree (Business Administration and Management, General)

Leo Daly Skills

Enterprise Software
Business Process
SDLC
ITIL
IT Management
ERP
Management
IT Strategy
Process Improvement
Data Migration
JD Edwards
Oracle
Microsoft SQL Server
SQL
Software Documentation
SAP
Project Management
Business Analysis
Business Intelligence
Integration
Medical Devices
ERP Implementations
Requirements Analysis
ITIL Service Strategy
ITIL Certified
Itil Service Operations
Itil Service Transition
Itil Service Design
Itil Continous Service Improvement
Business Process Improvement
Managed Services
Enterprise Resource Planning (ERP)
Capacity Planning
Financial Advisory
Speech Recognition
Sizing
SQL Server
Process Review
Consulting
Planning
Service Design
Level 1
Citrix
System Integration
Infrastructure
Service Desk
New Ideas
Enterprise One
Windows
Big Picture
Vendors
Software Updates
Oracle Database
Articulate
Proof
System Upgrades
Oversight
Linux Server
Convert
Temporary Placement
Relentless
Facilitation
Password Resets
Windows XP
Ideas
WAN
Accessibility
Search
Design
Contents
Outsourcing
Contractors
DB2
Internal Teams
Continuous Improvement
Resume
Sop
Data Backup
CRM
Metrics
Hiring
Keys
IT Service Management
Resolve
Leadership
Service Delivery Management
PowerPoint
Compliance Training
SharePoint
Linux
Accounting
Data Center
Websphere
Guidance
Networking
Escalation
Software Requirements
Foundation
Strategic Initiatives
System
Business Services
Cell
Responsiveness
Tests
Utilization
Account Executives
Windows 2000
Engineering
Reports
Strategy
Agreement
Inventory
Database Servers
Productions
Testing
Offshore
Deloitte
Training
BMC Remedy
Disaster Recovery
External Clients
Customer Service
MS Project
Service Operation
Exceeding Customer Expectations
Sla
Enterpriseone
Robust
Mission Critical
SAP Basis
Business Management
Global Services
Identity Management
Key Clients
Trains and Add Rails
Emerging Technologies
Service Providers
Incident
Stakeholders
Service Delivery
Sincere
Raritan
Data Center Relocation
Enterprise Resource Planning Erp
Problem Management
Analysis
Hardware
Partnerships
Marketing Teams
Systems Design
Concepts
Information Technology
Large Enterprise
Project Estimation
Jersey
Migration Projects
Instrumental
Project Plans
Operating Systems
Cognos
Applications
Intel
Business Interruption
Schedules
Business Alignment
Detail
System Administration
Customer Relationship Management
Suite
Sourced
HTML
Subject Matter Experts
Microsoft Access
Network Computing
Interactive Advertising
Knowledge Transfer
Marketing
Oracle Database Administration
Change Management
System Performance
Exercises
Microsoft Project
Technical Support
Service Management
Project Planning
Project
Golang
Surface
Infrastructure Services
Service Levels
Unix
Servers
Services
Cloud Computing
One World
Forwarding
IBM iSeries
LinkedIn
Responsibility
Internal Audit
Account Relationships
Firewalls
Business Units
Client Relations
Highly Analytical
DBA
Software Installation
Resources
Reviews
Proof of Concept
Electronics
Watches
New York
Connectivity
Visio
Software
Windows NT
Concurrent
Seamless
Compliance
IVR
Level 3 Support
Analytical Skill
Internal Controls
Software Implementation
Platforms
Liaison
Budgets
Itil Continous Service
Staff Development
Risk
Problem Solving
Meetings
Service Improvement
Architecture
Coordinated
Mercury
Deliverables
Databases
Enterprise Resource Planning

Leo Daly Summary

Leo Daly, based in New York, NY, US, is currently a Service Management, ITSM Governance at Merck. Leo Daly brings experience from previous roles at Syntax, Peninsula Technology Solutions, Minardi Consulting Group and Johnson & Johnson. Leo Daly holds a Bachelor's degree in Business Administration and Management, General @ Saint Peter's University. With a robust skill set that includes Enterprise Software, Business Process, SDLC, ITIL, IT Management and more. Leo Daly has 3 emails and 3 mobile phone numbers on RocketReach.