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Lenora Thomas Location
Edmonton, AB, CA
Lenora Thomas Work
COO @ (January 2026 - Present)
Director, Operations and Innovation @ (January 2025 - January 2026)
Vice President, Operations @ (July 2022 - March 2024)
VP, Customer Operations @ (January 2020 - July 2022)
Director, Customer Success @ (April 2019 - January 2020)
VP, Customer Success @ (November 2017 - March 2019)
General Manager - Edmonton @ (December 2016 - March 2019)
Director, Customer Service @ (January 2016 - October 2017)
Director of Customer Service and Technical Support Services @ PPM 2000 (August 2001 - January 2016)
Lenora Thomas Education
University of Alberta
Leadership for the Future Micro-Credential
2021-2021
University of Calgary
Bachelor of Arts (Canadian Studies)
1996-2000
Lenora Thomas Skills
Leadership
Customer Service
Team Leadership
Vendor Management
Program Management
Team Building
Project Management
Training
Strategic Planning
Management
Security
Business Development
Business Analysis
Change Management
Software Documentation
SaaS
Strategy
Policy
Business Continuity
Risk Management
Customer Satisfaction
Operations Management
Account Management
Analysis
Governance
Business Strategy
Salesforce.com Administration
Zendesk
Customer Success
Software As A Service Saas
Microsoft Office
Marketing
Microsoft Excel
Software as a Service
Lenora Thomas Summary
Lenora Thomas, based in Edmonton, AB, CA, is currently a COO at X5 Management. Lenora Thomas brings experience from previous roles at X5 Management, RightCrowd and Trust Science. Lenora Thomas holds a 2021 - 2021 Leadership for the Future Micro-Credential @ University of Alberta. With a robust skill set that includes Leadership, Customer Service, Team Leadership, Vendor Management, Program Management and more. Lenora Thomas has 1 emails and 2 mobile phone numbers on RocketReach.
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