2018 -now Unified Comms @ Financial Wellness Group
2012 -2018 Dialler Manager @
2012 -2012 Dialler and Data Manager @
2010 -2012 Resource Analyst At M and S Money @
2008 -2010 Real Time Workflow and Dialler Analyst At M and S Money @
2006 -2007 Collections and Recoveries Advisor @
Leigh Jackson Skills
Continuous Improvement
Process Management
Workforce Management
Real Time Monitoring
Predictive Dialers
Avaya IP Telephony
Campaign Management
Data Analysis
Stakeholder Management
Project Delivery
Call Centers
Business Analysis
Customer Experience
Change Management
Management
Performance Management
Contact Centers
Strategy
Process Improvement
Customer Retention
Financial Services
Service Delivery
IP Phones
Contact Strategies
IVR
Telephony
Supplier Management
Leigh Jackson Summary
Leigh Jackson, based in Flint, GB, is currently a Unified Communications Engineer at SecureDev Ltd. Leigh Jackson brings experience from previous roles at Financial Wellness Group, Harrington Brooks, Paymentshield and HSBC. With a robust skill set that includes Continuous Improvement, Process Management, Workforce Management, Real Time Monitoring, Predictive Dialers and more. Leigh Jackson has 3 emails and 1 mobile phone numbers on RocketReach.
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