Lee Scott Location
- Harrogate, GB
Lee Scott Work
- 2021 - now Head of Consumer Operations @
- 2014 - 2021 Head Of Customer Service @
- 2017 - 2020 Head Of Customer Service @
- 2014 - 2017 Operations Manager @
- 2014 - 2014 Complaints Project Team Manager @
- 2007 - 2013 Customer Relations Operations Manager @ Telefònica O2 UK
- 2005 - 2007 Customer Relations Team Manager @ Telefònica O2 UK
- 2004 - 2005 Customer Relations Team Coach @ Telefònica O2 UK
- 2003 - 2004 Customer Relations Executive @ Telefònica O2 UK
- 2002 - 2003 Easyswitch Representative @ First Direct
- 1998 - 2002 Fraud Investigator @ First Direct
- 1997 - 1998 New Customer Representative @ First Direct
Lee Scott Education
- Leeds Grammar School
A; B; B; B (Levels; English Literature; Business Studies; General Studies; History)
1986 - 1993
Lee Scott Skills
- Customer Experience
- Stakeholder Management
- Telecommunications
- Call Center
- Customer Retention
- Relationship Management
- Proposition Development
- Change Management
- Outsourcing
- Coaching
- Team Management
- Customer Satisfaction
- Vendor Management
- Performance Management
- Account Management
- Leadership
- Call Centers
- Project Planning
- Analysis
- Process Improvement
Lee Scott Summary
- Lee Scott, based in Harrogate, GB, is currently a Head of Consumer Operations at GAMSTOP. Lee Scott brings experience from previous roles at TransUnion, TransUnion UK, Callcredit Information Group and Vanquis Bank. Lee Scott holds a 1986 - 1993 A; B; B; B in Levels; English Literature; Business Studies; General Studies; History @ Leeds Grammar School. With a robust skill set that includes Customer Experience, Stakeholder Management, Telecommunications, Call Center, Customer Retention and more. Lee Scott has 2 emails on RocketReach.
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