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Lee Scott Location
Harrogate, GB
Lee Scott Work
Head of Consumer Operations @ (October 2021 - Present)
Head Of Customer Service @ (August 2017 - March 2020)
Head Of Customer Service @ (November 2014 - February 2021)
Operations Manager @ (November 2014 - August 2017)
Complaints Project Team Manager @ (March 2014 - October 2014)
Customer Relations Operations Manager @ Telefònica O2 UK (October 2007 - October 2013)
Customer Relations Team Manager @ Telefònica O2 UK (November 2005 - October 2007)
Customer Relations Team Coach @ Telefònica O2 UK (October 2004 - November 2005)
Customer Relations Executive @ Telefònica O2 UK (June 2003 - October 2004)
Easyswitch Representative @ First Direct (June 2002 - June 2003)
Fraud Investigator @ First Direct (February 1998 - June 2002)
New Customer Representative @ First Direct (May 1997 - February 1998)
Lee Scott Education
Leeds Grammar School
A; B; B; B (Levels; English Literature; Business Studies; General Studies; History)
1986-1993
Lee Scott Skills
Customer Experience
Stakeholder Management
Telecommunications
Call Center
Customer Retention
Relationship Management
Proposition Development
Change Management
Outsourcing
Coaching
Team Management
Customer Satisfaction
Vendor Management
Performance Management
Account Management
Leadership
Call Centers
Project Planning
Analysis
Process Improvement
Lee Scott Summary
Lee Scott, based in Harrogate, GB, is currently a Head of Consumer Operations at GAMSTOP. Lee Scott brings experience from previous roles at TransUnion UK, TransUnion, Callcredit Information Group and Vanquis Bank. Lee Scott holds a 1986 - 1993 A; B; B; B in Levels; English Literature; Business Studies; General Studies; History @ Leeds Grammar School. With a robust skill set that includes Customer Experience, Stakeholder Management, Telecommunications, Call Center, Customer Retention and more. Lee Scott has 2 emails on RocketReach.
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