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Lee Scott Location
Harrogate, GB
Lee Scott Work
2021 -now Head of Consumer Operations @
2014 -2021 Head Of Customer Service @
2017 -2020 Head Of Customer Service @
2014 -2017 Operations Manager @
2014 -2014 Complaints Project Team Manager @
2007 -2013 Customer Relations Operations Manager @ Telefònica O2 UK
2005 -2007 Customer Relations Team Manager @ Telefònica O2 UK
2004 -2005 Customer Relations Team Coach @ Telefònica O2 UK
2003 -2004 Customer Relations Executive @ Telefònica O2 UK
2002 -2003 Easyswitch Representative @ First Direct
1998 -2002 Fraud Investigator @ First Direct
1997 -1998 New Customer Representative @ First Direct
Lee Scott Education
Leeds Grammar School
A; B; B; B (Levels; English Literature; Business Studies; General Studies; History)
1986-1993
Lee Scott Skills
Customer Experience
Stakeholder Management
Telecommunications
Call Center
Customer Retention
Relationship Management
Proposition Development
Change Management
Outsourcing
Coaching
Team Management
Customer Satisfaction
Vendor Management
Performance Management
Account Management
Leadership
Call Centers
Project Planning
Analysis
Process Improvement
Lee Scott Summary
Lee Scott, based in Harrogate, GB, is currently a Head of Consumer Operations at GAMSTOP. Lee Scott brings experience from previous roles at TransUnion, TransUnion UK, Callcredit Information Group and Vanquis Bank. Lee Scott holds a 1986 - 1993 A; B; B; B in Levels; English Literature; Business Studies; General Studies; History @ Leeds Grammar School. With a robust skill set that includes Customer Experience, Stakeholder Management, Telecommunications, Call Center, Customer Retention and more. Lee Scott has 2 emails on RocketReach.
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