2025 -2025 Mediafly | Fractional | VP of Services and Support Mediafly @
2025 -2025 CXC Healthzone | Independent Builder | CX SaaS and AI Agent Application @
2023 -2025 CEO @
2023 -2024 Advisory Board Member @
2022 -2023 VP, Customer Success @
2014 -2022 Chief Customer Officer (CCO) and Business Operations @
2013 -2014 VP, Business Operations @
2011 -2013 VP of Client Experience @
2002 -2011 VP of Client Services @
1998 -2001 Manager, Client Services @
Lee Roquet Education
University of California, Davis
Undergrade (Undergrade, Sociology of Law)
1989-1992
Lee Roquet Skills
Customer Experience
CRM
Management
Get Satisfaction Community Management
Knowledge Center Support (KCS)
Self-management
Social Support
Community Management
Customer Experience Management
Knowledge Management
KPI Reports
CRM Integration
Knowledge-based Systems
Telephony
Account Management
Cross-functional Team Leadership
Customer Experience Transformation
Professional Services
Salesforce.com
Training
Product Management
Interactive Intelligence ININ Systems Management
Microsoft Excel
Strategic Partnerships
Social Media Marketing
SaaS
Integration
Start-ups
Customer Service
Social Media
Web based training
Service Management
Yammer
Broadcast Television
NetSuite
Client Relations Skills
Sales
Radio Broadcasting
E-Learning
Coffee Roaster
Self Management
SharePoint
Incentive Programs
Homehealth
Hojoki
Start Ups
Knowledge Center Support Kcs
Online Help Development
Community Engagement
Certified Nursing Assistant
Innovation Management
SEO
E Learning
CX
Nica Level 2 Coach
Cross Functional Team Leadership
Homecare
Nursing
User Interface Design
Design
Organizational Leadership
Cloud Computing
Motivation
Saleforce Admin
User Experience Design
Knowledge Based Systems
Knowledge Center Support
Lee Roquet Summary
Lee Roquet, based in Hailey, ID, US, is currently a Dreamfuel | Advisor | Champion of Startup Mental Performance Coaching at Dreamfuel. Lee Roquet brings experience from previous roles at Mediafly and XMelevation. Lee Roquet holds a 1989 - 1992 Undergrade in Undergrade, Sociology of Law @ University of California, Davis. With a robust skill set that includes Customer Experience, CRM, Management, Get Satisfaction Community Management, Knowledge Center Support (KCS) and more. Lee Roquet has 2 emails and 3 mobile phone numbers on RocketReach.
Looking for a different Lee Roquet?
Find contact details for 700 million professionals.