Lee Palmer Email & Phone Number
Head of Service Strategy and Experience @ Legal & General
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Lee Palmer Location
- Bristol, England, GB
Lee Palmer Work
- Head of Service Strategy and Experience @ (October 2020 - Present)
Lee Palmer Education
- St Mary's University College
BA (Hons) Sports Science with Education Studies (Sports and Exercise)
1994-1997 - Gordano School 1986-1993
Lee Palmer Skills
- B2B
- B2C
- Business Planning
- Business Process Improvement
- Business Strategy
- Business Transformation
- Call Center
- Call Centers
- Change Management
- Contact Centers
- Contact Centre Management
- Customer Advocacy
- Customer Experience
- Customer Experience Improvement
- Customer Experience Management
- Customer Operations Leadership
- Customer Retention
- Customer Satisfaction Research
- Customer Service
- Customer Service Operations
- Financial Services
- GIA
- Insurance
- Leadership
- Lean Management
- Long-term Customer Relationships
- Microsoft Excel
- Microsoft PowerPoint
- Net Promoter Score
- New Business Development
- Offshoring
- Operating Models
- Operations Management
- PRINCE2
- Pensions
- Performance Management
- Process Improvement
- Project Delivery
- Project Management
- Relationship Management
- SIPP
- Senior Stakeholder Management
- Service Delivery
- Stakeholder Management
- Strategic Planning
- Systems Thinking
- Underwriting
- WRAP
- Workforce Management
- Wrap Accounts
- Long Term Customer Relationships
Lee Palmer Summary
- Lee Palmer, based in Bristol, England, GB, is currently a Head of Service Strategy and Experience at Legal & General. Lee Palmer holds a 1994 - 1997 BA (Hons) Sports Science with Education Studies in Sports and Exercise @ St Mary's University College. With a robust skill set that includes B2B, B2C, Business Planning, Business Process Improvement, Business Strategy and more. Lee Palmer has 2 emails and 1 mobile phone numbers on RocketReach.
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