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Lee Michelle Location
Kuala Lumpur, MY
Lee Michelle Work
2017 -now Head of Customer Care @
2017 -now Head of Cutomer Care @
2016 -2016 Contact Centre Senior Manager @
2014 -2015 Group Head, Customer Support @ AEON Credit Service (M) Bhd
2011 -2014 Senior Manager, Contact Centre @ AEON Credit Service (M) Bhd
2011 -2011 Senior Manager, Call Centre @ MBF Cards (M'sia) Sdn Bhd
2007 -2011 Customer Support Manager @ MBF Cards (M'sia) Sdn Bhd
2000 -2007 Team Leader, Call Centre @ MBF Cards (M'sia) Sdn Bhd
1997 -2000 Customer Service Officer @ MBF Cards (M'sia) Sdn Bhd
Lee Michelle Education
Open University Malaysia
Bachelor’s Degree (Business Administration, Management and Operations)
2009-2019
Lee Michelle Skills
Management
Contact Centers
Telecommunications
Team Management
Vendor Management
Customer Experience
Project Management
Service Delivery
Leadership
Customer Service
Value-Added Services (VAS)
Value Added Services Vas
Value Added Services
Lee Michelle Summary
Lee Michelle, based in Kuala Lumpur, MY, is currently a Head of Customer Care at NTT DATA Payment Services. Lee Michelle brings experience from previous roles at GHL Systems Berhad, U Mobile and AEON Credit Service (M) Bhd. Lee Michelle holds a 2009 - 2019 Bachelor’s Degree in Business Administration, Management and Operations @ Open University Malaysia. With a robust skill set that includes Management, Contact Centers, Telecommunications, Team Management, Vendor Management and more. Lee Michelle has 1 emails on RocketReach.
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