Lee Michelle Email
Head of Customer Care @ NTT DATA Payment Services
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Lee Michelle Location
- Kuala Lumpur, MY
Lee Michelle Work
- Head of Customer Care @ (January 2017 - Present)
- Head of Cutomer Care @ (January 2017 - Present)
- Contact Centre Senior Manager @ (January 2016 - December 2016)
- Group Head, Customer Support @ AEON Credit Service (M) Bhd (April 2014 - December 2015)
- Senior Manager, Contact Centre @ AEON Credit Service (M) Bhd (November 2011 - March 2014)
- Senior Manager, Call Centre @ MBF Cards (M'sia) Sdn Bhd (March 2011 - October 2011)
- Customer Support Manager @ MBF Cards (M'sia) Sdn Bhd (March 2007 - February 2011)
- Team Leader, Call Centre @ MBF Cards (M'sia) Sdn Bhd (August 2000 - February 2007)
- Customer Service Officer @ MBF Cards (M'sia) Sdn Bhd (November 1997 - July 2000)
Lee Michelle Education
- Open University Malaysia
Bachelor’s Degree (Business Administration, Management and Operations)
2009-2019
Lee Michelle Skills
- Management
- Contact Centers
- Telecommunications
- Team Management
- Vendor Management
- Customer Experience
- Project Management
- Service Delivery
- Leadership
- Customer Service
- Value-Added Services (VAS)
- Value Added Services Vas
- Value Added Services
Lee Michelle Summary
- Lee Michelle, based in Kuala Lumpur, MY, is currently a Head of Customer Care at NTT DATA Payment Services. Lee Michelle brings experience from previous roles at GHL Systems Berhad, U Mobile and AEON Credit Service (M) Bhd. Lee Michelle holds a 2009 - 2019 Bachelor’s Degree in Business Administration, Management and Operations @ Open University Malaysia. With a robust skill set that includes Management, Contact Centers, Telecommunications, Team Management, Vendor Management and more. Lee Michelle has 1 emails on RocketReach.
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