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Lee McCormack Location
Bradford, GB
Lee McCormack Work
2019 -now Clean Water Network Optimiser @
2015 -2019 Incident Manager @
2015 -2015 Anchorcall Senior Customer Centre Advisor @
2013 -2015 Technical Support Manager @
2007 -2013 Technical Support Manager @
2006 -2007 Customer and Service Management Quality Coach @
1995 -2006 Various Customer Service Advisor roles @
Lee McCormack Education
University of Bradford
Associate's Degree (Community Development and Regeneration)
2004-2005
Buttershaw Upper School
High School (GCSE)
1985-1988
Lee McCormack Skills
Telecommunications
Technical Support
Service Delivery
TCP/IP
ADSL
VoIP
Customer Experience
IP
Team Leadership
Team Management
Call Centers
Contact Centers
Service Management
Project Delivery
Outsourcing
ITIL
Broadband
Management
WAN
Network Design
Wireless
IT Service Management
Managed Services
Mobile Devices
Change Management
SLA
Stakeholder Management
Customer Satisfaction
MPLS
IT Operations
Cisco Technologies
Integration
Service Desk
IT Management
Avaya
CCNA
Networking
Coaching
Mobile Communications
GSM
Incident Management
Telephony
People Management
Major Incident Management
Leadership
Internet Protocol Suite Tcp/Ip
Voice Over Ip Voip
Internet Protocol Ip
Service Level Agreements Sla
Internet Protocol
Internet Protocol Suite
Service Level Agreements
Voice Over Ip
Lee McCormack Summary
Lee McCormack, based in Bradford, GB, is currently a Clean Water Network Optimiser at Yorkshire Water. Lee McCormack brings experience from previous roles at Vodafone Business, Anchor Trust, Capita Customer Management (O2 Partnership) and O2 (Telefónica UK). Lee McCormack holds a 2004 - 2005 Associate's Degree in Community Development and Regeneration @ University of Bradford. With a robust skill set that includes Telecommunications, Technical Support, Service Delivery, TCP/IP, ADSL and more. Lee McCormack has 1 emails on RocketReach.
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