Customer Success Manager @ (September 2022 - June 2023)
Transformation Project Lead @ (January 2022 - September 2022)
Dubowitz Neuromuscular Highly Specialised Service Administrator and Deputy Quality Manager (Hon UCLH) @ (October 2015 - January 2022)
Neuromuscular Service Co-ordinator @ (May 2012 - October 2015)
Recruitment Assistant @ (May 2011 - May 2012)
Lee Martindale Education
University of Lincoln
Bachelor of Arts (B.A.) (Digital Communication and Media/Multimedia)
2007-2010
York College
Film/Video and Photographic Arts
2005-2007
Lady Lumley's school 1999-2005
Lee Martindale Skills
Account Management
Acute Care
B2B Software
BLS
Build Strong Relationships
Business Process Improvement
Business Relationship Management
Business-to-Business (B2B)
CSM
Change Management
Client Onboarding
Client Relations
Communication
Communications Planning
Cross-functional Collaborations
Customer Engagement
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Data Management
External Communications
Global Customer Service
Healthcare Information Technology
Human Resources
Internal and External Communications
Key Performance Indicators
Leadership
MDT coordination
Microsoft Excel
New Launches
Onboarding
Performance Management
Phlebotomy
Presentations
Problem Solving
Process Improvement
Product Demonstration
Project Delivery
Project Implementation
Project Management
Project Planning
Public Health
Public Sector
Relationship Building
Service Improvement
Service Transformation
Skilled Multi-tasker
Social Media
Software as a Service (SaaS)
Stakeholder Management
Stakeholder Mapping
Startups
Technology Solutions
Time Management
Train the Trainer
Training
Voice of the Customer
Lee Martindale Summary
Lee Martindale, is currently a Senior Customer Success Manager at MediShout. Lee Martindale brings experience from previous roles at MediShout, UCLH Admin and Clerical and Great Ormond Street Hospital for Children NHS Foundation Trust. Lee Martindale holds a 2007 - 2010 Bachelor of Arts (B.A.) in Digital Communication and Media/Multimedia @ University of Lincoln. With a robust skill set that includes Account Management, Acute Care, B2B Software, BLS, Build Strong Relationships and more. Lee Martindale has 1 emails on RocketReach.
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