Lee Lucas Email
Head of Customer Operations @ National Accident Law
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Lee Lucas Location
- Twywell, GB
Lee Lucas Work
- Head of Customer Operations @ (April 2021 - Present)
- Head Of Operations @ (January 2019 - March 2021)
- Operations Manager @ (February 2018 - January 2019)
- Contact Centre Manager @ (May 2010 - February 2018)
- Contact Centre Team Leader @ (June 2008 - May 2010)
- Contact Centre Team Leader @ Page and Moy Travel Group (October 2006 - June 2008)
- Lead Senior Advisor @ (January 2003 - January 2006)
Lee Lucas Education
- Moulton College
NCMH (Equestrian/Equine Studies)
1995-1997 - Montsaye School 1991-1995
Lee Lucas Skills
- Leadership
- Retail
- Customer Service
- Team Leadership
- Customer Experience
- Team Management
- Management
- Call Centers
- Performance Management
- Time Management
- Change Management
- Stakeholder Management
- Customer Satisfaction
- Training
- Loss Prevention
- Coaching
- Microsoft Excel
- Contact Centers
- SQL
- Sales
- Microsoft Office
- Process Improvement
- Project Management
- Strategic Planning
Lee Lucas Summary
- Lee Lucas, based in Twywell, GB, is currently a Head of Customer Operations at National Accident Law. Lee Lucas brings experience from previous roles at National Accident Helpline, The White Company and Dataforce UK. Lee Lucas holds a 1995 - 1997 NCMH in Equestrian/Equine Studies @ Moulton College. With a robust skill set that includes Leadership, Retail, Customer Service, Team Leadership, Customer Experience and more. Lee Lucas has 1 emails on RocketReach.
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