2006 -2008 Contact Centre Team Leader @ Page and Moy Travel Group
2003 -2006 Lead Senior Advisor @
Lee Lucas Education
Moulton College
NCMH (Equestrian/Equine Studies)
1995-1997
Montsaye School 1991-1995
Lee Lucas Skills
Leadership
Retail
Customer Service
Team Leadership
Customer Experience
Team Management
Management
Call Centers
Performance Management
Time Management
Change Management
Stakeholder Management
Customer Satisfaction
Training
Loss Prevention
Coaching
Microsoft Excel
Contact Centers
SQL
Sales
Microsoft Office
Process Improvement
Project Management
Strategic Planning
Lee Lucas Summary
Lee Lucas, based in Twywell, GB, is currently a Head of Customer Operations at National Accident Law. Lee Lucas brings experience from previous roles at National Accident Helpline, The White Company and Dataforce UK. Lee Lucas holds a 1995 - 1997 NCMH in Equestrian/Equine Studies @ Moulton College. With a robust skill set that includes Leadership, Retail, Customer Service, Team Leadership, Customer Experience and more. Lee Lucas has 1 emails on RocketReach.
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