Vice President Support Services @ Calabrio, Inc (Verint as of 12/2025) (June 2019 - April 2026)
Senior Director Support Services @ (April 2018 - June 2019)
Director Support Services @ (December 2016 - April 2018)
Senior Director, Operations @ (March 2012 - December 2016)
Senior Director, Customer Operations @ (March 2011 - March 2012)
Director, Business Services @ (August 2008 - March 2011)
Manager, Customer Experience Operations @ (January 2007 - August 2008)
Resource Planning Operations Manager @ (April 2006 - January 2007)
Sales Strategist @ (January 2004 - January 2006)
Process Manager @ (January 2002 - January 2004)
Lee Holmes Education
University of Colorado Colorado Springs
BS (Business Administration)
Colorado College
Lee Holmes Skills
Leadership
Project Planning
Performance Management
Employee Engagement
Customer Experience
Process Improvement
Call Center
Capacity Planning
Operational Efficiency
Customer Satisfaction
Performance Metrics
Operations Management
Operational Excellence
Customer Focus
Order Management
Customer Relations
Customer Retention
Call Centers
ERP
Customer Service
Cross-functional Team Leadership
Team Leadership
SAP
Sales Operations
Sales Management
Forecasting
Marketing
Vendor Management
Leadership Development
Strategy
Marketing Strategy
Business Process Improvement
Customer Relationship Management (CRM)
Contact Centers
Strategic Planning
Customer Relationship Management Crm
Performance
Cross Functional Team
Sales
Sales Support
Business Development
Finance
Support
Operations
Cross Functional Team Leadership
Business Process
Project Management
Services
Cost Reduction
Customer Relationship Management
Lee Holmes Summary
Lee Holmes, based in Saint Paul, MN, US, is currently a Executive Advisor | Board and Volunteer Opportunities at Self Employed. Lee Holmes brings experience from previous roles at Calabrio, Inc (Verint as of 12/2025), Calabrio, Inc. and Thomson Reuters. Lee Holmes holds a BS in Business Administration @ University of Colorado Colorado Springs. With a robust skill set that includes Leadership, Project Planning, Performance Management, Employee Engagement, Customer Experience and more. Lee Holmes has 4 emails and 8 mobile phone numbers on RocketReach.
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