Applications Support Manager @ (October 2014 - October 2017)
Application Services Manager @ (January 2013 - October 2014)
Customer Services Team Leader @ (January 2010 - January 2013)
Customer Services Senior Consultant @ (October 2009 - October 2010)
Customer Services Consultant @ (July 2008 - October 2009)
IT Intern @ (January 2005 - January 2006)
Lee Hickman Education
Teesside University
Bachelor of Applied Science (B.A.Sc.) (Computer Science)
2004-2008
Lee Hickman Skills
Active Directory
Agile
Analytical Skills
Business Process
Change Management
Clinical Risk Management
Cloud Strategy
Coaching
Customer Service
Cybersecurity
DevOps
Financial Management
Healthcare Information Technology
IT Governance
IT Management
IT Project & Program Management
IT Service Delivery
IT Service Management
IT Strategy
ITIL
ITIL Process Implementation
Incident Management
Infrastructure
Leadership
Major Incident Management
Management
Problem Management
Problem Solving
Process Improvement
Project Delivery
Project Management
Release Management
Requirements Analysis
Requirements Gathering
Risk Management
SDLC
SQL
Service Delivery
Service Desk
Service Desk Management
SharePoint Administration
Software Deployment
Software Documentation
Software Implementation
Software Lifecycle
Stakeholder Management
Strategic Planning
Strategy
Supplier Engagement
Team Management
Technical Enablement
Value Realization
Windows Server
Lee Hickman Summary
Lee Hickman, based in Oxford, GB, is currently a Head of Information Technology Operations at e.surv Chartered Surveyors. Lee Hickman brings experience from previous roles at e.surv Chartered Surveyors, Bibby Financial Services and The Blue Cross. Lee Hickman holds a 2004 - 2008 Bachelor of Applied Science (B.A.Sc.) in Computer Science @ Teesside University. With a robust skill set that includes Active Directory, Agile, Analytical Skills, Business Process, Change Management and more. Lee Hickman has 1 emails on RocketReach.
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