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Lee Forster Location
Manchester, GB
Lee Forster Work
Head of Technology Delivery @ (August 2023 - Present)
Senior Manager - Digital Operations @ (February 2018 - August 2023)
Head Of Operations @ (February 2017 - February 2018)
Director of Client Services @ Convergys (July 2012 - October 2016)
Technical Manager, Customer Support @ Convergys (June 2008 - July 2012)
Technical Support Team Leader @ (May 1997 - June 2008)
Programmer and Analyst @ GUS Plc (January 1994 - January 1997)
Lee Forster Education
University of Staffordshire
Bachelor of Science (Hons) (Technology Management)
1990-1994
Lee Forster Skills
Amazon Web Services (AWS)
Business Process
CRM
CTI
Call Center
Call Centers
Cloud Computing
Contact Centers
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Support
Digital Broadcast
Digital Media
IP
ITIL
ITIL Certified
IVR
Integration
Internet Protocol (IP)
Leadership
Live Video Streaming
Managed Services
Management
Marketing Technology
Mobile Applications
Mobile Communications
Mobile Devices
Operations Management
Outsourcing
Partner Relationship Management
Pre-sales
Professional Services
Project Delivery
Project Management
Relationship Management
SIP
SLA
SS7
SaaS
Service Delivery
Service Level Agreements
Service-Level Agreements (SLA)
Session Initiation Protocol (SIP)
Software as a Service (SaaS)
Solution Architecture
Solution Selling
Strategy
Team Leadership
Technical Support
Telecommunications
Telephony
Ticketing Systems
Unified Communications
VAS
Vendor Management
VoIP
Voice over IP (VoIP)
Lee Forster Summary
Lee Forster, based in Manchester, GB, is currently a Head of Technology Delivery at Manchester United. Lee Forster brings experience from previous roles at Manchester United, AppLearn™ and Convergys. Lee Forster holds a 1990 - 1994 Bachelor of Science (Hons) in Technology Management @ University of Staffordshire. With a robust skill set that includes Amazon Web Services (AWS), Business Process, CRM, CTI, Call Center and more. Lee Forster has 3 emails and 1 mobile phone numbers on RocketReach.
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