Lee Foreman Email & Phone Number
Sr. Manager Reporting, Quality and Process Improvement, Houston and Western Region @ DHL
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Lee Foreman Location
- Houston, TX, US
Lee Foreman Work
- 2015 -now Sr. Manager Reporting, Quality and Process Improvement, Houston and Western Region @
- 2014 -now Manager, Performance Reporting and Exception Specialists, Oil and Energy Pricing and Imports @
- 2013 -now Key Account Manager @
- 2009 -2013 Career Office Manager @
- 1995 -2009 Director, Customer Experience @
- 1993 -1998 Customer Care @
Lee Foreman Education
- University of Phoenix
Incomplete (Master of Arts in Organizational Management)
1998-1999 - The University of Texas at Austin
BA (English, History, Spanish)
1984-1987
Lee Foreman Skills
- Change Management
- Call & Contact Center Leadership
- Job Description Development
- Personnel Recruiting
- Contact Center Design
- Leadership Development
- Organizational Development & Leadership
- Profit & Loss Management
- Budgeting
- Team Building
- Customer Focus
- Customer Experience
- Customer Loyalty & Retention
- Customer Feedback & Engagement
- Complaints Management
- Innovation Development
- Proactivity
- Complete Office Management
- Front Office & Back Office expertise
- Process Development
- Six Sigma
- Relationship Cultivation
- Partnership Development
- Cross-functional Team Leadership
- Accountability
- Reliability
- Ethics
- Confidentiality
- Trustworthy
- Inspirational Leadership
- Passionate Leadership Style
- Creative Direction
- Creative Writing
- Creative Problem Solving
- Creative Concept Development & Implementation
- Team Engagement for problem solutions, gaining buy in and 100% support
- Committed to continued Excellence and Continued Process Improvement
- Human Resources Specialist
- Open Door Policy
- NEVER settle for anything less than the best and inspire the same from staff!
- Creative Strategic planning and Tactictal delivery of results
- Ability to travel
- Account/Customer Emergency Response to save at risk business
- Creative Business Solutions
- Employee Engagement at Highest Levels
- Workforce Management/Proficient Scheduling
- Cantrol Positive Attrition
- Leadership
- Customer Retention
- Strategic Planning
- Creative Concept Development and Implementation
- Organizational Development and Leadership
- Continuous Improvement
- Gaining Buy in and 100% Support
- Customer Loyalty and Retention
- Public Speaking
- Research
- Team Engagement for Problem Solutions
- Profit and Loss Management
- Front Office and Back Office Expertise
- Cross Functional Team Leadership
- Call and Contact Center Leadership
- Accounting
- Process Improvement
- Customer Feedback and Engagement
Lee Foreman Summary
- Lee Foreman, based in Houston, TX, US, is currently a Sr. Manager Reporting, Quality and Process Improvement, Houston and Western Region at DHL Global Forwarding. Lee Foreman brings experience from previous roles at DHL Global Forwarding, Workforce Solutions, Texas and DHL Express. Lee Foreman holds a 1998 - 1999 Incomplete in Master of Arts in Organizational Management @ University of Phoenix. With a robust skill set that includes Change Management, Call & Contact Center Leadership, Job Description Development, Personnel Recruiting, Contact Center Design and more. Lee Foreman has 1 emails and 1 mobile phone numbers on RocketReach.
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