Lee Eckert Email
Senior Operations Manager @ ArvatoConnect
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Lee Eckert Location
- Newcastle upon Tyne, GB
Lee Eckert Work
- Senior Operations Manager @ (July 2014 - Present)
- Senior Operations Manager @ (July 2014 - Present)
- Service Delivery Manager @ (July 2014 - April 2022)
- I.T Consultant @ (February 2014 - July 2014)
- Assistant Call Center Manager @ Conduit NHS Direct (February 2013 - February 2014)
- Team Manager @ NHS Direct (September 2012 - February 2013)
- Team Manager @ (August 2011 - January 2013)
- Team Manager @ Convergys (August 2009 - August 2011)
- Sales Team Manager @ Sitel (January 2007 - January 2009)
Lee Eckert Education
- South Tyneside College 2006-2007
- King George 1986-1988
Lee Eckert Skills
- Leadership
- Customer Experience
- Six Sigma
- Technology
- Social Media
- Public Speaking
- Call Center
- People Management
- ITIL
- Account Management
- Sales
- Operating Systems
- Complaint Management
- Networking
- Forecasting
- Customer Satisfaction
- Telecommunications
- Business Analysis
- Web Development
- Business Development
- Cisco
- Team Management
- Team Leadership
- Process Improvement
- Software
- Workforce Management
- Microsoft Word
- Operations Management
- Contact Centers
- Microsoft Excel
- Change Management
- Time Management
- Training
- Customer Service
- Project Planning
- Contact Centre
- Back Office
- Business Process Improvement
- Management
- Project Management
- Coaching
- Outsourcing
- Call Centers
- Service Delivery
- Recruiting
- CRM
- Hardware
- Performance Management
Lee Eckert Summary
- Lee Eckert, based in Newcastle upon Tyne, GB, is currently a Senior Operations Manager at ArvatoConnect. Lee Eckert brings experience from previous roles at Arvato CRM Solutions, Serco, Mactech Engineering and Inspection and Conduit NHS Direct. Lee Eckert holds a 2006 - 2007 South Tyneside College. With a robust skill set that includes Leadership, Customer Experience, Six Sigma, Technology, Social Media and more. Lee Eckert has 1 emails on RocketReach.
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