1997 -
2000 Service Delivery Manager @ Covad Communications
Lee Dubé Education
Northern Essex Community College
Lee Dubé Skills
Process Improvement
Management
Telecommunications
Project Management
Technical Support
Vendor Management
Program Management
Software Documentation
Account Management
Sales Operations
Customer Satisfaction
Call Centers
Software Project Management
Strategy
Call Center
Business Process Improvement
Service Delivery
Budget Process
Mobile Devices
Sales Support
Service Management
Workforce Planning
Workforce Management
Financial Services
Business Development
Strategic Planning
SaaS
Salesforce.com
SQL
XML
SharePoint
Cross-functional Team Leadership
Customer Support
Customer Service
Training
Leadership
Negotiation
Client Services
Contract Negotiation
Staff Management
Presentations
Team Building
Networking
Product Support
Customer Support and Management
Customer Experience
Engineering
Team Leadership
Risk Management
Software
Cloud Computing
Integration
Troubleshooting
SDLC
Cisco Call Manager
Cross Functional Team Leadership
Requirements Gathering
Sales Presentations
CRM
Lee Dubé Summary
Lee Dubé, based in Nokomis, FL, US, is currently a Director of Technical Support (Application Support) at Availity Clinical Solutions. Lee Dubé brings experience from previous roles at AES Corporation, Stratus Technologies and Virtify, Inc.. Lee Dubé holds a Northern Essex Community College. With a robust skill set that includes Process Improvement, Management, Telecommunications, Project Management, Technical Support and more. Lee Dubé has 2 emails and 1 mobile phone numbers on RocketReach.
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