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Lee Davies Location
Bristol, England, GB
Lee Davies Work
2026 -now CX Problem Manager @
2024 -now Head of Support, SmartAgent @
2021 -now Head Of Support @
2019 -2021 Head of Service and Support @ ACT, a Fujitsu company
2019 -2021 Problem and Incident Manager @ ACT, a Fujitsu company
2016 -2019 Head Of Customer Support @
2013 -2016 Problem and Change Manager @
2012 -2013 Customer Concerns Manager @
2010 -2012 Technical Support @
2009 -2010 Broadband Technician @ Sky
Lee Davies Education
City of Bristol College
Cisco CCENT (Cisco CCNA)
2010-2011
City of Bristol College
(Leisure and Tourism)
1998-2000
Mangotsfield Comprehensive School 1990-1995
Lee Davies Skills
Computers
Hosting
VoIP
Broadband
Arbitration
Parallels
Complaint Management
Networking
JIRA
Team Leadership
TCP/IP
Strategy
SIP
Microsoft Office
Microsoft Excel
Cisco Networking
ITIL Process Implementation
Cross Functional Team Leadership
Change Management
DSL
SQL
Email Hosting
Bass Guitar
Project Management
ITIL v3 Foundations Certified
Problem Management
IT Service Management
ITIL Certified
Service Operations
ITIL Implementation
Voice Over Ip
Account Management
Cisco Technologies
Internet Protocol Suite
Technical Support
Telecommunications
CRM
ITIL
Management
Lee Davies Summary
Lee Davies, based in Bristol, England, GB, is currently a CX Problem Manager at Gamma Communications. Lee Davies brings experience from previous roles at Gamma, Mission Labs and ACT, a Fujitsu company. Lee Davies holds a 2010 - 2011 Cisco CCENT in Cisco CCNA @ City of Bristol College. With a robust skill set that includes Computers, Hosting, VoIP, Broadband, Arbitration and more. Lee Davies has 3 emails on RocketReach.
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