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Lee Davies Location
Bristol, England, GB
Lee Davies Work
CX Problem Manager @ (June 2026 - Present)
Head of Support, SmartAgent @ (January 2024 - Present)
Head Of Support @ (November 2021 - Present)
Head of Service and Support @ (September 2019 - November 2021)
Problem and Incident Manager @ (April 2019 - November 2021)
Head Of Customer Support @ (October 2016 - April 2019)
Problem and Change Manager @ (October 2013 - October 2016)
Customer Concerns Manager @ (November 2012 - November 2013)
Technical Support @ (November 2010 - October 2012)
Broadband Technician @ Sky (July 2009 - October 2010)
Lee Davies Education
City of Bristol College
Cisco CCENT (Cisco CCNA)
2010-2011
City of Bristol College
(Leisure and Tourism)
1998-2000
Mangotsfield Comprehensive School 1990-1995
Lee Davies Skills
Computers
Hosting
VoIP
Broadband
Arbitration
Parallels
Complaint Management
Networking
JIRA
Team Leadership
TCP/IP
Strategy
SIP
Microsoft Office
Microsoft Excel
Cisco Networking
ITIL Process Implementation
Cross Functional Team Leadership
Change Management
DSL
SQL
Email Hosting
Bass Guitar
Project Management
ITIL v3 Foundations Certified
Problem Management
IT Service Management
ITIL Certified
Service Operations
ITIL Implementation
Voice Over Ip
Account Management
Cisco Technologies
Internet Protocol Suite
Technical Support
Telecommunications
CRM
ITIL
Management
Lee Davies Summary
Lee Davies, based in Bristol, England, GB, is currently a CX Problem Manager at Gamma Communications. Lee Davies brings experience from previous roles at Gamma, Mission Labs and ACT, a Fujitsu company. Lee Davies holds a 2010 - 2011 Cisco CCENT in Cisco CCNA @ City of Bristol College. With a robust skill set that includes Computers, Hosting, VoIP, Broadband, Arbitration and more. Lee Davies has 2 emails on RocketReach.
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