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Lee Davies Location
Bristol, England, GB
Lee Davies Work
CX Problem Manager @ (June 2026 - Present)
Head of Support, SmartAgent @ (January 2024 - Present)
Head Of Support @ (November 2021 - Present)
Head of Service and Support @ ACT, a Fujitsu company (September 2019 - November 2021)
Problem and Incident Manager @ ACT, a Fujitsu company (April 2019 - November 2021)
Head Of Customer Support @ Unify Communications (October 2016 - April 2019)
Problem and Change Manager @ (October 2013 - October 2016)
Customer Concerns Manager @ (November 2012 - November 2013)
Technical Support @ (November 2010 - October 2012)
Broadband Technician @ Sky (July 2009 - October 2010)
Lee Davies Education
City of Bristol College
Cisco CCENT (Cisco CCNA)
2010-2011
City of Bristol College
Leisure and Tourism
1998-2000
Mangotsfield Comprehensive School 1990-1995
Lee Davies Skills
Account Management
Arbitration
Bass Guitar
Broadband
CRM
Change Management
Cisco Networking
Cisco Technologies
Complaint Management
Computers
Critical Incident Response
Cross-functional Team Leadership
DSL
Email Hosting
Hosting
IT Service Management
ITIL
ITIL Certified
ITIL Implementation
ITIL Process Implementation
ITIL v3 Foundations Certified
Internet Protocol Suite (TCP/IP)
JIRA
Management
Microsoft Office
Networking
Operations Administration
Operations Management
Parallels
Problem Management
Project Management
SIP
Service Delivery
Service Operations
Software as a Service (SaaS)
TCP/IP
Team Leadership
Technical Support
Telecommunications
VoIP
Voice over IP (VoIP)
Strategy
Microsoft Excel
Cross Functional Team Leadership
SQL
Voice Over Ip
Internet Protocol Suite
Lee Davies Summary
Lee Davies, based in Bristol, England, GB, is currently a CX Problem Manager at Gamma Communications. Lee Davies brings experience from previous roles at Gamma, Mission Labs and ACT, a Fujitsu company. Lee Davies holds a 2010 - 2011 Cisco CCENT in Cisco CCNA @ City of Bristol College. With a robust skill set that includes Account Management, Arbitration, Bass Guitar, Broadband, CRM and more. Lee Davies has 2 emails on RocketReach.
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