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Lee Cooper Location
Panama City, Florida, United States
Lee Cooper Work
Director and Asset Owner Consultant @ (August 2019 - Present)
Consultant @ (September 2017 - August 2019)
Partner @ Bivy Solutions (May 2016 - September 2017)
Practice Lead @ EPIC (January 2014 - May 2016)
Vice President, Analytics and Consulting Services @ (March 2010 - September 2014)
Sr Manager @ ValueWise Corporation (May 2009 - July 2010)
Sr. Manager @ Convergys (May 2007 - May 2009)
National Operations Center Manager @ (January 2002 - March 2007)
Lee Cooper Education
University of North Carolina Wilmington
BS (Finance)
1997-1999
American University 1988-1990
Lee Cooper Skills
Customer Experience
Management
Operations Management
BPO
Contact Centers
Program Management
Outsourcing
Business Analysis
Business Transformation
Business Process
Vendor Management
Change Management
Business Process Outsourcing Bpo
Process Improvement
Call Centers
Call Center
Workforce Management
Metrics
Management Consulting
Business Process Improvement
Business Process Outsourcing
Lee Cooper Summary
Lee Cooper, based in Panama City, Florida, United States, is currently a Director and Asset Owner Consultant at The Hartford. Lee Cooper brings experience from previous roles at PPT Solutions, LLC, Bivy Solutions, EPIC and Vertex Business Services. Lee Cooper holds a 1997 - 1999 BS in Finance @ University of North Carolina Wilmington. With a robust skill set that includes Customer Experience, Management, Operations Management, BPO, Contact Centers and more. Lee Cooper has 2 emails and 2 mobile phone numbers on RocketReach.
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