Ledia Dilo Email & Phone Number
Vice President, Head of Global Customer Care @ Arlo Technologies, Inc.
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Ledia Dilo Location
- Boston, MA, US
Ledia Dilo Work
- Vice President, Head of Global Customer Care @ (July 2024 - Present)
- Adjunct Professor @ (August 2014 - May 2025)
- Vice President, Head of Global Customer Care and Fulfillment @ (March 2023 - July 2024)
- VP, Head of Global Customer Care @ (April 2021 - February 2023)
- Sr. Director, Head of Global Customer Care @ (January 2020 - May 2021)
- Sr. Director, Head of Member Care Services and Voice of the Member @ (March 2018 - December 2019)
- AVP, Omni-Channel Strategy @ (August 2015 - February 2018)
- AVP, Member Care @ (May 2014 - August 2015)
- Senior Manager, Member Care @ (August 2012 - May 2014)
- Manager, Member Care Operations @ (February 2007 - August 2012)
- Specialist, Knowledge Management @ (September 2003 - February 2007)
- Business Process Analyst- Internship role @ (August 2000 - September 2001)
Ledia Dilo Education
- Assumption University
Master of Business Administration (MBA) (Management & Business Strategy)
2011-2014 - Oxford Brookes University
Bachelor of Arts (BA) (Business & International Management)
1998-2002
Ledia Dilo Skills
- Executive Leadership
- Customer Experience
- Outsourcing
- Customer Service
- Call Centers
- Retail
- CRM
- Customer Satisfaction
- Vendor Management
- Program Management
- Process Improvement
- Sales
- Business Analysis
- E-commerce
- Marketing
- Forecasting
- Project Management
- Strategic Planning
- Customer Retention
- Budgets
- Leadership
- RightNow
- Team Building
- E Commerce
- Long Term Customer Relationships
- SDLC
- Virtual Teams
- Account Management
- Omni Channel
- Order Management
- Data Analysis
- Store Management
- Team Leadership
- Competitive Analysis
- Visio
- Team Management
- Online Survey Design
- Operations Management
- Cross Functional Team Leadership
- Training
- Change Management
- Business Intelligence
- Contract Negotiation
- Project Planning
- Business Process Improvement
- Business Strategy
- Management
- Knowledge Management
- Analytics
- Analysis
- Performance Management
- Access
- Digital Transformation
- Voice of the Customer Analysis
- Product Development
- Contact Center Strategy
- Social Care
Ledia Dilo Summary
- Ledia Dilo, based in Boston, MA, US, is currently a Vice President, Head of Global Customer Care at Arlo Technologies, Inc.. Ledia Dilo brings experience from previous roles at Assumption University, Grenon School of Business and iRobot. Ledia Dilo holds a 2011 - 2014 Master of Business Administration (MBA) in Management & Business Strategy @ Assumption University. With a robust skill set that includes Executive Leadership, Customer Experience, Outsourcing, Customer Service, Call Centers and more. Ledia Dilo has 3 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Ledia Dilo?
Find contact details for 700 million professionals.
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co