Ledia Dilo Email & Phone Number
Vice President, Head of Global Customer Care @ Arlo Technologies, Inc.
Ledia Dilo Location
Boston, MA, US
Ledia Dilo Work
- 2024 - now Vice President, Head of Global Customer Care @ Arlo Technologies, Inc.
- 2014 - now Adjunct Professor @ Assumption University, Grenon School of Business
- 2023 - 2024 Vice President, Head of Global Customer Care and Fulfillment @ iRobot
- 2021 - 2023 VP, Head of Global Customer Care @ iRobot
- 2020 - 2021 Sr. Director, Head of Global Customer Care @ iRobot
- 2018 - 2019 Sr. Director, Head of Member Care Services and Voice of the Member @ BJ's Wholesale Club
- 2015 - 2018 AVP, Omni-Channel Strategy @ BJ's Wholesale Club
- 2014 - 2015 AVP, Member Care @ BJ's Wholesale Club
- 2012 - 2014 Senior Manager, Member Care @ BJ's Wholesale Club
- 2007 - 2012 Manager, Member Care Operations @ BJ's Wholesale Club
Ledia Dilo Education
- Assumption University
Master of Business Administration (MBA) (Management & Business Strategy)
2011 - 2014 - Oxford Brookes University
Bachelor of Arts (BA) (Business & International Management)
1998 - 2002
Ledia Dilo Skills
- Executive Leadership
- Customer Experience
- Outsourcing
- Customer Service
- Call Centers
- Retail
- CRM
- Customer Satisfaction
- Vendor Management
- Program Management
Ledia Dilo Summary
Ledia Dilo, based in Boston, MA, US, is currently a Vice President, Head of Global Customer Care at Arlo Technologies, Inc.. Ledia Dilo brings experience from previous roles at Assumption University, Grenon School of Business and iRobot. Ledia Dilo holds a 2011 - 2014 Master of Business Administration (MBA) in Management & Business Strategy @ Assumption University. With a robust skill set that includes Executive Leadership, Customer Experience, Outsourcing, Customer Service, Call Centers and more. Ledia Dilo has 2 emails and 1 mobile phone numbers on RocketReach.
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