Ledi Lapaj Email & Phone Number
Director Customer Experience @ Bank al Etihad
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Ledi Lapaj Location
- Amman, JO
Ledi Lapaj Work
- 2020 -now Director Customer Experience @
- 2019 -2020 Head of Customer Experience @
- 2018 -2019 Customer Base Marketing Manager @
- 2015 -2018 Broadband Marketing Manager @
- 2013 -2015 Pricing and Planning and Revenue Generation @
- 2012 -2013 Customer Base Manager @
- 2009 -2012 Research Manager @
- 2005 -2009 Project Manager @
- 2002 -2005 Direct Marketing Promoter @ Philip Morris, BAT, JTI, etc.
Ledi Lapaj Education
- Massachusetts Institute of Technology
Certificate (Innovation & Entrepreneurship)
2019-2019 - Central European University
MA (International Relations and Affairs)
2007-2008 - University of Tirana
Bachelor (Economics)
2001-2005
Ledi Lapaj Skills
- Market Research
- Telecommunications
- Customer Insight
- Analysis
- Management
- Pricing
- Competitive Analysis
- Planning Budgeting & Forecasting
- Generating Revenue
- Project Management
- Cost Control
- Product Management
- Feasibility Studies
- SPSS
- CRM
- Access
- Segmentation
- Microsoft Excel
- Customer Segmentation Strategy
- Sales Management
- Marketing
- Customer Service
- Consulting
- Leadership
- Sales
- Team Building
- Negotiation
- Business Planning
- Mobile Devices
- Microsoft Office
- Marketing Strategy
- Business Strategy
- Customer Relationship Management (CRM)
- Team Leadership
- Public Speaking
- Accounting
- Microsoft Word
- Project Planning
- Research
- Planning Budgeting And Forecasting
- Customer Relationship Management Crm
- Analytical Skills
- Customer Relationship Management
Ledi Lapaj Summary
- Ledi Lapaj, based in Amman, JO, is currently a Director Customer Experience at Bank-al-Etihad. Ledi Lapaj brings experience from previous roles at Eon Dental and Umniah. Ledi Lapaj holds a 2019 - 2019 Certificate in Innovation & Entrepreneurship @ Massachusetts Institute of Technology. With a robust skill set that includes Market Research, Telecommunications, Customer Insight, Analysis, Management and more. Ledi Lapaj has 2 emails and 4 mobile phone numbers on RocketReach.
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