Leanne James Email
Head of Service Design and Change @ Southern Housing
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Leanne James Location
- United Kingdom
Leanne James Work
- Head of Service Design and Change @ (October 2025 - Present)
- Senior Service Designer @ (August 2023 - October 2025)
- Service Designer @ (October 2021 - August 2023)
- Digital And Data Channel @ (January 2025 - September 2026)
- Associate Consultant @ (July 2023 - September 2026)
- Customer Accounts Advisor @ (February 2021 - August 2021)
- Empty Homes and Letting @ (April 2016 - February 2021)
- Manager @ (November 2014 - April 2016)
- Deputy Manager @ (January 2013 - November 2014)
- Nursery Nurse @ (May 2010 - January 2013)
Leanne James Education
- Kings Manor sixth form
Child Development
2007-2010
Leanne James Skills
- Agile Methodologies
- Blueprint
- Build Strong Relationships
- Change Management
- Co-creation
- Collaborative Work
- Communication
- Cooperative
- Customer Experience
- Customer Insight
- Customer Journey Mapping
- Customer Satisfaction
- Customer Service
- Design Thinking
- Digital Designs
- Fire Marshall
- Flexible Approach
- Internal Communications
- Lettings
- Management
- Mental Health Advocacy
- Microsoft Dynamics CRM
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Organization Skills
- Problem Solving
- Product Development
- Prototyping
- Public Sector
- Research Skills
- Service Design
- Social Housing
- Solution Focused
- Staff Appraisal
- Staff Training
- Stakeholder Engagement
- System Testing
- Teamwork
- Time Management
- UX Research
- Usability Testing
- User Experience (UX)
- User Journeys
- User Research
- User-centered Design
- Written Communication
- attention to detail
Leanne James Summary
- Leanne James, based in United Kingdom, is currently a Head of Service Design and Change at Southern Housing. Leanne James brings experience from previous roles at Southern Housing, Disruptive Innovators Network and Incito Solutions. Leanne James holds a 2007 - 2010 Child Development @ Kings Manor sixth form. With a robust skill set that includes Agile Methodologies, Blueprint, Build Strong Relationships, Change Management, Co-creation and more. Leanne James has 1 emails on RocketReach.
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