Leanne J. Email
Director of Operations and Customer Experience @ WeFlex
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Leanne J. Location
- London, England, GB
Leanne J. Work
- Director of Operations and Customer Experience @ (January 2024 - Present)
- Head of Customer Operations @ (March 2019 - September 2023)
- Customer Service Manager @ (January 2018 - March 2019)
- Customer Experience Team Leader @ (May 2012 - January 2018)
Leanne J. Education
- University of Westminster
Computing (Bsc) (Information Technology)
2005-2009
Leanne J. Skills
- Account Management
- B2B
- B2C
- Business Operations
- Business Process Outsourcing (BPO)
- CRM
- Change Management
- Contact Center Management
- Contact Centers
- Continuous Improvement
- Contract Recruitment
- Customer Engagement
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Service Training
- Customer Support
- Customer-focused Service
- Data Analysis
- FinTech
- Freshdesk
- Leadership
- Litigation
- Management
- Microsoft Office
- Net Promoter Score
- Offshore Outsourcing
- Online Advertising
- Onshore Operations
- Operational Excellence
- Operations Management
- Outsourcing Management
- People Management
- Planning Budgeting & Forecasting
- Process Management
- Recruiting
- Recruitment Advertising
- SQL
- Sales
- Salesforce.com
- Service Operations
- Startups
- Team Leadership
- Teamwork
- Technical Recruiting
- Zendesk
Leanne J. Summary
- Leanne J., based in London, England, GB, is currently a Director of Operations and Customer Experience at WeFlex. Leanne J. brings experience from previous roles at Salary Finance, iSmash and reed.co.uk. Leanne J. holds a 2005 - 2009 Computing (Bsc) in Information Technology @ University of Westminster. With a robust skill set that includes Account Management, B2B, B2C, Business Operations, Business Process Outsourcing (BPO) and more.
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