Leanne Henderson Email
Head of Customer Care (Code Care) @ Rabid
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Leanne Henderson Location
- Wellington, NZ
Leanne Henderson Work
- 2023 -now Head of Customer Care (Code Care) @
- 2021 -2022 Platform Experience Manager @
- 2020 -2021 Platform Service Manager @
- 2018 -2020 Service Delivery Manager @
- 2017 -2018 Service Experience Manager @
- 2016 -2017 Customer Experience Manager @
- 2015 -2016 National Assurance Manager @
- 2012 -2015 NOC Manager @ FX Networks Ltd
- 2008 -2012 Service Delivery Coordinator @ FX Networks Ltd
- 2007 -2008 PPTA - Project Production Transition Analyst @
- 2004 -2007 Applications Analyst (IT and C) @
- 2000 -2004 Operations Team @ Jacques Martin New Zealand
Leanne Henderson Education
- Newlands College 1989-1993
Leanne Henderson Skills
- Telecommunications
- Managed Services
- Team Leadership
- ITIL
- Service Delivery Management
- Service Level Agreements
- Service Improvement
- IT Service Management
- Problem Management
- IT Service Delivery
- Incident Management
- Service Desk
- Service Operations
- IT Operations
- Voice of the Customer
- Change Management
- Customer Relationship Management
- Customer Service
- Relationship Building
- Customer Experience
- Customer Service Management
- Service Delivery
- Customer Satisfaction
- Customer Success
Leanne Henderson Summary
- Leanne Henderson, based in Wellington, NZ, is currently a Head of Customer Care (Code Care) at Ackama. Leanne Henderson brings experience from previous roles at Silverstripe, Liquid IT Limited and Vocus Group New Zealand. Leanne Henderson holds a 1989 - 1993 Newlands College. With a robust skill set that includes Telecommunications, Managed Services, Team Leadership, ITIL, Service Delivery Management and more. Leanne Henderson has 1 emails on RocketReach.
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